Summary
Overview
Work History
Education
Skills
Timeline

LUKE SCHLOSBERG

Fairfax Station,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Night Manager

Barton House Apartments
03.2020 - 08.2022
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised problems on sight, reported issues and escalated those that required further assistance.
  • Oversee COVID protocols
  • At 214 unit apartment complex

Pizza Delivery Driver

Paisano’s Pizza
01.2019 - 01.2021
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.

Delivery Driver

DoorDash Inc
05.2018 - 08.2018
  • Successfully avoided time delivery delays by carefully planning best routes with GPS
  • Processed payments by accepting cash, checks and credit card payments
  • Contacted customers prior to delivery to coordinate delivery times
  • Delivered rush merchandise on tight schedules to meet customer targets.

Outside Operations

Springfield Golf and Country Club
05.2016 - 09.2017
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Kept golf course equipment stored properly and reported maintenance needs.

Education

Bachelor of Science - Psychology

Christopher Newport University
  • Dean's List Fall 2022

Skills

  • Guest Assistance
  • People Management
  • Conflict Resolution
  • Customer Service
  • Compliance Requirements
  • Creative Solutions

Timeline

Night Manager - Barton House Apartments
03.2020 - 08.2022
Pizza Delivery Driver - Paisano’s Pizza
01.2019 - 01.2021
Delivery Driver - DoorDash Inc
05.2018 - 08.2018
Outside Operations - Springfield Golf and Country Club
05.2016 - 09.2017
Christopher Newport University - Bachelor of Science, Psychology

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LUKE SCHLOSBERG