Luke Shirley

• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
• Planned and executed store projects for the store with positive outcomes.
• Trained staff members on proper department processes, work instructions and procedures to facilitate consistent and seamless company operations.
• Responsible for maintaining store conditions on a daily basis (Ordering, stocking, facing, rotation)
• Working alongside with Store Managers and Co-Assistant’s Managers to come up with ideas to boost sales.

• Learning the in’s and out’s of running an entire store
• Trained staff members on proper department processes, work instructions and procedures to facilitate consistent and
• seamless company operations.
• Working alongside ASM/Store manager on store expectations
• Freight experience
• Setting goals/time frames to complete tasks for MA program
• Completed MA program

• Responsible for seasonal changeovers and maintaining those changeovers for the duration of their time.
• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
• Planned and executed store projects for the General Merchandise/Variety Department with positive outcomes.
• Trained staff members on proper department processes, work instructions and procedures to facilitate consistent and
• seamless company operations.
• Responsible for maintaining store conditions on a daily basis (Ordering, stocking, facing, rotation)
• Working alongside with Store Managers and Assistant Managers to come up with ideas to boost sales for the department on a weekly basis.

• Working alongside General Merchandise Manager and Supervisor to learn the proper steps to successfully running a department. (Ordering, facing, rotating, scheduling, changeovers, stocking)
• Learning how to properly schedule employees and deal with last-minute situations that would affect the current schedule. (Callouts/No-Show employees, Injured employees, New Hires)
• Executing seasonal aisle changeovers in the given amount of time that we have along with setting them as close to the layout as possible.
• Learning how to properly throw General Merchandise freight as well as the expectations of the overnight General
• Merchandise freight crew.
• Voluntarily helping out other surrounding stores, as well as setting up two stores, to learn from other General
• Merchandise Managers and see how I can better myself as a manager in the future.

During this two-year time period I was moving between departments. In order, here are the positions I worked as for

months at a time:

• Cart Clerk
• Produce Clerk
• Bulk Foods Clerk
• Maintenance Clerk
• Grocery Clerk
• Cashier

Deli Clerk

Variety Clerk