Luke Sidebottom
San Diego,CA
Summary
Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Lead Server/Bar Server
Duke’s La Jolla
2016.01 - Current
- Worked all positions from busser to food runner all the way up to lead server.
- Ability to maintain tact, friendliness and hard work in an ever changing fast paced environment
- Strong leadership skills allow me to lead other servers while also accommodating over 400 guests per night
Server
SDCM Restaurant Group
2024.02 - 2025.12
- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale systems, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Trained new servers on menu knowledge and service protocols, enhancing team efficiency.
Bookkeeper
Nightingale Health Services
2013.01 - 2015.01
- Assisted in recording and balancing cash and credit card statements
- Prepared accurate documents for all audit types
Education
Bachelor of Science -
Palomar Community College
San Marcos, CA2022-01
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH2026-08
Skills
- Proficient in Microsoft Office Software (Word, Excel, PowerPoint etc)
- Strong verbal and oral communication skills
- Typing speed of 60 WPM
- Strong knowledge and foundation of financial accounting
- Problem-solving
- Exceptional communication
- Conflict management
- Guest relations
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
SDCM Restaurant Group
2024.02 - 2025.12
Lead Server/Bar Server
Duke’s La Jolla
2016.01 - Current
Bookkeeper
Nightingale Health Services
2013.01 - 2015.01
Bachelor of Science -
Palomar Community College
Bachelor of Science - Business Administration
Southern New Hampshire University