Luke Simon
Newport Beach,United States
Summary
Knowledgeable IT Supervisor oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
11
11
years of professional experience
Work History
Corporate IT Supervisor
Park West Landscape Inc.
04.2022 - Current
- Streamlined IT processes through the development of comprehensive documentation and procedural guidelines.
- Reduced downtime and increased productivity by providing timely technical support to over 1500 staff members.
- Managed and mentored a team of IT professionals, fostering growth in skills and knowledge.
- Optimized hardware infrastructure with strategic equipment upgrades, reducing maintenance costs.
- Collaborated with cross-functional teams on technology integration projects, enhancing organizational effectiveness.
Sales Specialist
Montage International
09.2016 - 03.2022
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Delivered Forbes trained 5-Star service.
Director of Operations
The Lot ENT.
10.2018 - 11.2019
- Enhanced revenue generation through creative marketing strategies and promotions that attracted new customers.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Banquet and Event Manager
Big Air Trampoline Park
07.2013 - 09.2016
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
Education
Google IT Support Technician Certification -
Google
01.2022
Web Development/Software Engineering -
University of California, Irvine
12.2021
Laguna Beach High School
06.2013
Skills
- Maintained and supported over 26 branches with any and all IT needs
- Trained and coached new IT techs on proper procedures and practices
- Managed budgetary needs for the corporate team and all subsequent branches
- Scheduled and executed company-wide mobility projects with over 2,000 devices
Timeline
Corporate IT Supervisor
Park West Landscape Inc.
04.2022 - Current
Director of Operations
The Lot ENT.
10.2018 - 11.2019
Sales Specialist
Montage International
09.2016 - 03.2022
Banquet and Event Manager
Big Air Trampoline Park
07.2013 - 09.2016
Google IT Support Technician Certification -
Google
Web Development/Software Engineering -
University of California, Irvine
Laguna Beach High School