Luke Tramont
Winter Park
Summary
Detail-oriented Advertising graduate with expertise in operations and analytics. Experienced in consumer behavior, marketing strategy, and data analytics, with a background in risk evaluation and pricing systems in insurance and retail fulfillment. Led PR initiatives for Pi Kappa Alpha and supported organizations like Greek Gives and B+ Foundation. Pursuing graduate studies in supply chain management while developing technical skills in Excel and SQL.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Operations & Online Order Fulfillment Associate
Total Wine & More
Orlando
10.2025 - 02.2026
- Fulfilled online orders (pick/pack/stage) and supported inventory replenishment, enhancing product availability and order throughput
- Processed customer orders efficiently and accurately in a fast-paced retail environment.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Managed inventory levels by restocking shelves and organizing products.
- Assisted front-end checkout during peak periods, ensuring transaction accuracy and adherence to speed standards
Account Executive
Goosehead Insurance - Hoevelman Agency
Orlando
10.2024 - 05.2025
- Generated multi-carrier quotes using underwriting/pricing systems to match client needs; evaluated risk profiles and coverage structures for effective policy recommendations
- Analyzed cost variables to recommend optimized policy options, ensuring compliance while managing high-volume workflows
- Managed client communications to ensure clarity and satisfaction.
- Assisted in developing insurance proposals based on client needs.
- Coordinated policy renewals and updates for existing clients.
Education
Bachelor of Arts (B.A.) - Advertising And Public Relations
University of Alabama
Tuscaloosa, AL08-2024
Skills
- Order fulfillment and inventory management
- Shipping procedures and workflow accuracy
- Process documentation and data analysis
- Excel and SQL proficiency
- Risk assessment and quality assurance
- Customer service and client communication
- Problem resolution and time management
- Policy development
- Risk analysis
- Client communications
- Policy recommendations
- Customer relationship management
- Data analysis
- Strategic outreach
- Prioritizing workflows
- Order management
Academic And Analytical Focus
- Data Analytics, analyzing datasets to support decisions and recommendations
- Consumer Behavior & Market Research, interpreting demand drivers and customer insights
- Communication Strategy, translating analysis into clear, actionable messaging
Volunteer Experience
- Volunteer Member, Greek Gives (University of Alabama), Tuscaloosa, AL, Participated in campus service initiatives through Greek Life focused on supporting community needs, Contributed time to organized volunteer events and community engagement activities
- Volunteer / Supporter, The B+ Foundation at Alabama (Be Positive), Tuscaloosa, AL, Supported student-led efforts raising awareness and funds for childhood cancer initiatives, Assisted with philanthropy and outreach activities connected to campus events
Professional Development
- Microsoft Excel Certification, in progress
- SQL for Data Analysis, in progress
Leadership Experience
Public Relations Chair, Pi Kappa Alpha Fraternity, Tuscaloosa, AL, 01/20, 12/21, Created event graphics and promotional materials for fraternity communications, including philanthropy and community service initiatives, Maintained on-site presence at fraternity events to support execution, coordinate communications needs, and represent the organization, Promoted philanthropy events through outreach and messaging to increase awareness and participation across members and campus community
Certification
Florida 20-44 Personal Lines Agent License
Accomplishments
Deans list 2021
Timeline
Retail Operations & Online Order Fulfillment Associate
Total Wine & More
10.2025 - 02.2026
Account Executive
Goosehead Insurance - Hoevelman Agency
10.2024 - 05.2025
Bachelor of Arts (B.A.) - Advertising And Public Relations
University of Alabama