Luke Watson
Crawfordsville,IN
Summary
Highly motivated and capable upcoming IT professional with solid foundation in IT and troubleshooting concepts. Brings strong soft skills in user-management and communication along with a strong foundation in IT fundamentals. Strong desire to learn and grow IT skills in a professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Walmart
11.2020 - Current
- Provides exceptional service to customers involving the use of strong communication skills and deescalation tactics.
- Works with associates and management to delegate and complete daily goals and projects.
- Facilitates formal sales-floor training for new associates.
- Completes range of daily tasks and projects while maintaining efficiency and organization.
- Operates forklift and other power-lifting equipment for use in daily operations.
Education
Associate of Applied Science - Information Technology Support
Ivy Tech Community College
Lafayette, IN08-2025
Skills
- Customer service
- Time Management
- Communication Skills
- Troubleshooting
- End User Support
- Hardware & Software Installation
- Backup & Recovery
- Windows OS
- Microsoft Office
Certification
CompTIA A+ - Certified December 2024
CompTIA Project+ - Expected May 2025
CompTIA Security+ - Expected August 2025
Timeline
Sales Floor Associate
Walmart
11.2020 - Current
Associate of Applied Science - Information Technology Support
Ivy Tech Community College
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart