Luke Willenberg
Denver
Summary
Recent college graduate eager to jump into the workforce and make meaningful connections with colleagues, managers, and customers!
Overview
6
6
years of professional experience
Work History
Instructor
School of Rock
08.2023 - Current
- Worked with students ranging from as young as 6 years old all the way up to adults
- Fostered meaningful relationships with students in a 1 on 1 setting
- Made detailed, individual plans for each student to maximize their growth on a week to week basis
- Gave specific, constructive feedback aimed at providing the students with the knowledge they need to improve
- Developed strategies for managing students with different learning styles
- Conducted weekly rehearsals with between 15-20 students ranging from 12-18 years old
- Learned how to teach multiple students at once with varying skill levels (beginners playing with advanced musicians)
- Taught students how to work collaboratively with one another in a band setting
- Set clear and attainable goals that would push the students to improve
- Gave constructive criticism with encouragement to students when they weren't quite hitting the mark, and celebrated with them when they reached their goals
- Created a fun and educational environment for students to develop a love of music
- Managed student behavior, group dynamics, and conflict resolution
Camp Instructor
School of Rock Oceanside
06.2023 - 08.2023
- Managed 15-18 students' safety and learning
- Conducted daily rehearsals (9 a.m. - 3 p.m., multiple weeks)
- Worked with students ranging from beginner (no instrument experience) to intermediate (some instrument experience)
- Taught students how to play their instrument and their assigned parts in each song in a one on one and group setting
- Motivated students to learn their parts and learn new music
- Directed games and activities to spark student interest, enthusiasm, and creativity in music
- Prepared students for their final performance for an audience (families, friends, other instructors)
Crew Member
Jersey Mike's
08.2020 - 07.2023
- Line manager: managed flow of order communications
- Tested and qualified to slice meats
- Managed grill
- Managed the the POS system
- Customer service: engaging with customers, receiving and filling orders, problem solving
- Maintained store - deep cleaning front and back of house, stocking
- Identified as one of the top workers at store location by management: quick on the line, a good leader, quick and efficient in my work, arrived on time and stayed late when needed, and a positive and encouraging presence in the shop.
Crew Member
Cheba Hut Toasted Subs
10.2022 - 05.2023
- Managed flow of order communications
- Tested and qualified to slice meats
- Managed grill
- Managed the the POS system
- Customer service: engaging with customers, receiving and filling orders, problem solving
- Maintained store - deep cleaning front and back of house, stocking
- Praised for being quick on the line, a good leader, quick and efficient in my work, arrived on time and stayed late when needed, and a positive and encouraging presence in the shop.
Customer Service Representative/Cashier/Stocker
GOLDEN SPOON FROZEN YOGURT
07.2019 - 03.2020
- Sole employee working during all shifts
- Managed the POS system to accept cash and credit/debit card payments
- Reconciled credit card receipts and cash
- Prepared deposit at the completion of each shift
- Assisted new employees as they transitioned to their shifts upon completion of my own
- Managed customer flow
- Served clients who needed assistance with the yogurt dispensers
- Cleaned and stocked all machines and toppings according to regulations
- Maintained the cleanliness of all customer-facing and kitchen areas, reconciled credit card receipts and cash to prepare for deposit at the completion of each shift, and assisted new employees as they transitioned to their shifts upon completion of my own.
Education
Bachelor of Science - Recording Arts
University of Colorado Denver
Denver, CO12-2025
Skills
- Customer Service
- POS
- Cashiering
- Upselling
- Serving Experience
- Cash Handling
- Sales
- Problem Solving
- Interpersonal Conflicts
- Teaching
- Training
Timeline
Instructor
School of Rock
08.2023 - Current
Camp Instructor
School of Rock Oceanside
06.2023 - 08.2023
Crew Member
Cheba Hut Toasted Subs
10.2022 - 05.2023
Crew Member
Jersey Mike's
08.2020 - 07.2023
Customer Service Representative/Cashier/Stocker
GOLDEN SPOON FROZEN YOGURT
07.2019 - 03.2020
Bachelor of Science - Recording Arts
University of Colorado Denver