Luke Wolter
West Des Moines,IA
Summary
Skilled Checker with background in verifying goods and services, ensuring accuracy of transactions, and managing customer complaints. Strengths include keen eye for details, strong mathematical skills, and high level of integrity. Previous work has resulted in improved efficiency of check-out processes and enhanced customer satisfaction levels.
Overview
2
2
years of professional experience
Work History
Checker
Hy-Vee
West Des Moines, Iowa
07.2022 - 08.2024
- Checked prices and product codes of goods against invoices, receipts or other documents to verify accuracy.
- Scanned items to ensure correct pricing and identification of products.
- Verified that the customer had the necessary funds for purchases.
- Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
- Responded to customers' questions regarding store policies and services.
- Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
- Issued change, refunds and tickets for returned merchandise according to store policies.
- Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
- Provided excellent customer service during all interactions with customers.
- Resolved customer complaints in a professional manner when needed.
- Reported any suspicious activity or theft occurring within store premises immediately to management staff.
- Wrapped purchased items securely before handing them over to customers.
- Assisted in stocking shelves when needed.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained positive working relationship with fellow staff and management.
Education
No Degree - Currently in High School
Valley High School
West Des Moines, Iowa05-2026
Skills
- Product restocking
- Merchandise stocking
- Product displays
- Money handling
- Basic math
- Customer service
- Information processing
- Accuracy and precision
- Relationship building
- Multitasking Abilities
- Reliability
- Physical stamina
- Teamwork and collaboration
- Self motivation
- Time management
- Teamwork
- Interpersonal skills
Timeline
Checker
Hy-Vee
07.2022 - 08.2024
No Degree - Currently in High School
Valley High School