Luke Dennis Kucik
Greensburg,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loan Processing Analyst
PNC Bank, NA
08.2021 - Current
- Validated results and performed quality assurance to assess accuracy of data.
- Identified and resolved problems through root cause analysis and research.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Teller
PNC Bank, NA
04.2021 - 08.2021
- Established rapport with new clients to increase satisfaction and loyalty.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Handled various accounting transactions.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Identified sales opportunities and referred customers to branch partners in financial services.
Education
Bachelor of Science - Applied Mathematics
UNIVERSITY OF PITTSBURGH - GREENSBURG
Greensburg, PA04.2020
High School Diploma -
Hempfield Area Senior High School
Greensburg, PA04.2015
Skills
- Data Analysis
- Analytical Thinking
- Quantitative Research
- Documentation And Reporting
- Financial statements expertise
- Multiple Priorities Management
- Forecasting ability
- MS Office
- Critical Thinking
Certification
- Certified NMLS, PNC BANK - 2021-2024
Timeline
Loan Processing Analyst
PNC Bank, NA
08.2021 - Current
Teller
PNC Bank, NA
04.2021 - 08.2021
Bachelor of Science - Applied Mathematics
UNIVERSITY OF PITTSBURGH - GREENSBURG
High School Diploma -
Hempfield Area Senior High School