Luke H. Hutkin
New Hope,PA
Summary
- Driven, energetic student of the world with university-level experience in international politics, business and marketing strategies, and East Asian culture.
- Avid traveler possessing strong business acumen and proficient communication skills, with the ability to learn and apply new concepts quickly.
- Calm, charismatic personality with a proficiency in creating and maintaining customer relationships.
Overview
10
10
years of professional experience
Work History
Bartender
Erini Restaurant and Bar
01.2024 - Current
- Serving high customer volumes during special events, nights, and weekends.
- Managing cash handling duties responsibly, ensuring accurate accounting following each shift.
- Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivating strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Contributing to a positive work environment through effective teamwork and communication with colleagues.
Scuba Diving Instructor
Captain Hooks Scuba
03.2020 - 11.2023
- Collaborated with fellow instructors to develop new courses for divers with varying experience levels, leading to a more diverse range of offerings at the dive center.
- Developed strong rapport with students through effective communication skills and genuine enthusiasm for scuba diving education.
- Maintained accurate records of student progress, certifications, and course completions to ensure compliance with industry regulations.
- Assisted in marketing efforts for the dive center by participating in trade shows, networking events, and social media campaigns.
Scuba Diving Instructor
Keys Huka Dive
02.2018 - 03.2020
- Contributed to the growth of the dive center's clientele by delivering exceptional customer service and cultivating positive relationships with guests.
- Provided valuable insight into local dive sites by conducting thorough research on natural features, currents, visibility conditions, and marine life habitats.
- Safely and expertly guided students in conducting underwater archaeological techniques to recover a plethora of fossils and artifacts.
Traveling Sales Representative
Apsara Easton Antique Emporium
06.2015 - 11.2018
- Implemented efficient time management techniques, maximizing productivity while balancing multiple priorities within tight deadlines.
- Boosted overall sales revenue by effectively managing a diverse portfolio of products and strategically upselling to existing customers.
- Contributed to event marketing, sales and brand promotion by participating in trade shows.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales and Service Specialist
Open Greenhouse
01.2017 - 01.2018
- Optimized sales pitches during presentations by incorporating visual aids and engaging storytelling techniques for enhanced persuasiveness.
- Delivered exceptional customer service, resulting in increased repeat business and client referrals.
- Devised a program to sell greenhouse educational tools to school superintendents.
- Led training sessions for new hires on proper sales techniques, product knowledge, and company procedures; resulting in accelerated team productivity levels upon joining the workforce.
Program Coordinator
Empower Youth Sports
11.2014 - 05.2016
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with nonprofit and government organizations, expanding program reach and impact.
- Managed budgets and resources for successful execution of multiple youth sports clinics simultaneously.
Education
Bachelor of Arts - East Asian Business
Johns Hopkins University
Baltimore, MD05.2016
Skills
- Strong multitasking
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Conversant in Mandarin, Hebrew
- Fast learner
- Customer relationship building
- Interpersonal communication
Timeline
Bartender
Erini Restaurant and Bar
01.2024 - Current
Scuba Diving Instructor
Captain Hooks Scuba
03.2020 - 11.2023
Scuba Diving Instructor
Keys Huka Dive
02.2018 - 03.2020
Sales and Service Specialist
Open Greenhouse
01.2017 - 01.2018
Traveling Sales Representative
Apsara Easton Antique Emporium
06.2015 - 11.2018
Program Coordinator
Empower Youth Sports
11.2014 - 05.2016
Bachelor of Arts - East Asian Business
Johns Hopkins University
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