Summary
Overview
Work History
Education
Skills
Semi Professional Musician
Timeline
Generic

Luke Thomas Britton

Denver,CO

Summary

Professional bellman, valet, house car driver and doorman with an eager awareness to fulfill expected and unexpected wishes and needs of guests. Offering over a decade of experience and armed with the knowledge of a concierge. Can properly assess a guests wishes and interests, and lead the guest with recommendations to restaurants, bars, museums and other Denver attractions. Dedicated to assisting guests in the most prompt yet unhurried manner to ensure the greatest possible service in Denver.

Overview

17
17
years of professional experience

Work History

Valet Attendant, Doorman, Bellman

SP+ Ritz-Carlton Denver and Brown Palace
06.2020 - Current
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Went above and beyond job title duties to assist guests with bags, special requests, and recommendations for food, drink and entertainment.

Valet, Bellman, Doorman, House Car Driver

Hotel Teatro
09.2011 - 03.2020
  • Catered a welcoming environment to all guests as if the hotel was their second home.
  • Chauffeured guests around town to dozens of different locations.
  • Parked and ran for guest cars.
  • Assisted guests with luggage.
  • Controlled valet drive during regular operations as well as parties and events.
  • Assisted in training new hires about Valet, Bellman and House Car Driver duties.
  • Ran errands and many other odd jobs for managers and guests.
  • Accurately handled guests, one on one, in a busy atmosphere and still made them feel special.

Server/Host/Food Runner

Teds Montana Grill
02.2010 - 07.2011
  • Sat guests in logical seating arrangements.
  • Welcomed guests, took guest orders and ran food to tables.
  • Came in early to wash windows and polish brass fixtures and railings.

Licensing Specialist

Jackson National Life Insurance Company
04.2007 - 10.2009
  • Reviewed applications for insurance agents.
  • Worked with agents over the phone to correct issues with paperwork and registration at the state.

Education

High School Diploma -

Littleton High School
Littleton, CO
05.2007

Skills

  • Business Operations
  • Attention to Detail
  • Customer Service
  • Transportation Accommodations and Explanation of Directions
  • Guest Assistance
  • Baggage Assistance
  • Recommending Amenities and Services
  • Valet Services

Semi Professional Musician

Providing live music to bars, breweries and restaurants over the past six years.

Timeline

Valet Attendant, Doorman, Bellman

SP+ Ritz-Carlton Denver and Brown Palace
06.2020 - Current

Valet, Bellman, Doorman, House Car Driver

Hotel Teatro
09.2011 - 03.2020

Server/Host/Food Runner

Teds Montana Grill
02.2010 - 07.2011

Licensing Specialist

Jackson National Life Insurance Company
04.2007 - 10.2009

High School Diploma -

Littleton High School

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Luke Thomas Britton