Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
References
Hobbies and Interests
Profile
Certification
Languages
Timeline
Generic

Lulu Juma Mabrucky

Seattle,UNITED STATES OF AMERICA

Summary

Seeking a position where my widespread experience will be utilized and further developed

I am a dynamic, multilingual (proficient in Swahili and English) and a little knowledgeable in French with International business skills and excellent service delivery and timeliness in completing tasks. I am an effective and competent team player who thrives on diligence and care. I have experience in dealing with clients and conducting various researches where I have acquired skills to deal with a variety of individuals. I am willing to learn and enjoy work that is challenging, stimulating and that catalyses my professional growth. I love travelling and I am well-traveled in Senegal, Rwanda, Kenya, Uganda, Burundi South Africa and currently in the United States of America. I also enjoy working for a good cause. I am Self-motivated and a conscientious communicator and motivator with creative and interpersonal skills. I thrive on setting long lasting relationships.

Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Online Volunteer

United Nations
08.2021 - 09.2021
  • Company Overview: United Nations E-Government surveying by conducting online assessments of National and city level public sector portals in specific Number of United Nations member states
  • United Nations E-Government surveying by conducting online assessments of National and city level public sector portals in specific Number of United Nations member states
  • Reviewed and assessed Tanzania and South Sudan with a pilot assignment for Australia all three countries on a city and National level
  • United Nations E-Government surveying by conducting online assessments of National and city level public sector portals in specific Number of United Nations member states

Online Volunteer

United Nations
07.2021 - 08.2021
  • Company Overview: Research Support For an automated Analysis of Sustainable Development Goals
  • Research Support For an automated Analysis of Sustainable Development Goals
  • SDG data annotation and text labeling
  • Contributing to the development of unique data set for the SDGs and OSDG classification tool development
  • Research Support For an automated Analysis of Sustainable Development Goals

Online Volunteer

United Nations
06.2021 - 07.2021
  • Company Overview: Child Protection in Climate Change Disasters in Eastern and Southern Africa
  • Child Protection in Climate Change Disasters in Eastern and Southern Africa (English to Swahili Translation)
  • Enhancing Youth participation of Disasters related to Climate change in Eastern and Southern Africa for distribution
  • Improve Inter-Institutional coordination in delivery of services
  • Child Protection in Climate Change Disasters in Eastern and Southern Africa

Online Volunteer

Tanzania Development Trust
08.2020 - 04.2021
  • Mapping villages, roads and buildings in rural Tanzania to protect girls from Female Genital Mutilation
  • Enhancing the capacity of the organization to deliver public services, build infrastructure and in income generation

Head of Marketing

LEO MEDIA
01.2015 - 12.2015
  • Crafting strategies for all Marketing teams including digital, advertising and creative
  • Setting, monitoring and reporting on team goals
  • Preparing and managing budgets for the marketing team
  • Identifying opportunities to reach new market segments and expand market share

Marketing and Reservation Manager

SAADANI PARK HOTEL
02.2014 - 10.2014
  • Assisting sales team in setting rates and goals
  • Forecasting revenue streams
  • Maintaining the in-house reservations systems
  • Liaising with travel agents, the revenue manager and the rooms division manager
  • Handled reservations and answered questions from interested patrons for busy [Number]-room hotel.

Sports News Translator

NEW HABARI CORPORATION
06.2013 - 12.2013
  • Translating English sports News to Swahili for it to be published
  • Writing the news in an honest and balanced manner
  • Ensure that I meet all regular and recurring deadlines
  • Being up-to-date on the latest news
  • Keep records off all published sports news

Customer Care Representative

AIRTEL TANZANIA
07.2012 - 11.2012
  • Communicating with customers through phone calls at the Airtel call center
  • Responding promptly to customer inquiries
  • Knowing companies products inside and out so that I can answer questions
  • Ensure customer satisfaction and provide professional customer support
  • Streamlined call response times for improved customer experience through effective communication techniques.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Executive Secretary

KLAD RUSSIAN GROUP OF COMPANIES
01.2012 - 06.2012
  • Answer and direct phone calls
  • Organized and scheduled meetings and appointments
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Provide general support to visitors
  • Organized and updated schedules for executives.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Filed paperwork and organized computer-based information.

Education

Bachelor's degree - Business Administration in International Business

The Open University of Tanzania
DAR ES SALAAM
01.2019

Certificate - Business Foundation Course

The Open University of Tanzania
DAR ES SALAAM
01.2015

Advanced Certificate - Journalism

Dar Es Salaam School of Journalism
DAR ES SALAAM
01.2013

Ordinary Level certificate - General certificate of Secondary Education

Mwambao Secondary School
DAR ES SALAAM
12.2010

Canossa Girls Secondary School
DAR ES SALAAM
12.2010

Mwalimu Julius Kambarage Nyerere International School
DAR ES SALAAM
12.2006

Skills

  • Time Management
  • Multitasking
  • Oral Communication
  • Written Communication
  • Confidentiality
  • Research
  • Adaptability
  • Flexibility
  • Attention to Detail
  • Logical Reasoning
  • Persuasiveness
  • Sound Judgment
  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient

Accomplishments

  • Recognized best well mannered student at Ordinary Level School
  • Won the Miss DSJ (Dar Es Salaam School of Journalism) beauty pageant 2012-2013
  • Recognized as the best annual network marketer at GNLD
  • Initiated and organized public events which had major sponsors like Coca-Cola Kwanza Limited, for LEO Media
  • Contributed to the implementation of environmental conservation by volunteering to write articles on youth magazines (REEL) which was published by Youth Mission International

Personal Information

Date of Birth: 01/15/94

References

  • Deo Ntahonsigaye, Procurement Officer – UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR), +221 777 400 997, ntahonsi@unhcr.org
  • Magdalena Hall, Principal Trade Officer – MINISTRY OF INDUSTRY AND TRADE TANZANIA, +255 766 802 390, magdalena.hall@mit.go.tz
  • Maua Abdallah, Training Officer – ACTIVIST WOMEN for WOMEN RIGHTS TANZANIA (AWWORIT), +255 755 777 899, maua95@hotmail.com

Hobbies and Interests

Cooking, soccer, writing, reading ,Clean up of local areas, Contributing/Donating of the less fortunate.

Profile

Time Management and Multitasking skills, Strong Oral and Written communication skills, Confidentiality with handling client portfolios, Strong research skills, Proficient and Fluent in English and Swahili, Adaptable and flexible, Attention to detail, Logical reasoning, Highly persuasive, Sound judgment.

Certification

United Nations Institute for Training And Research (UNITAR) in Collaboration with UNDP training in Advancing Gender Equality and Women Empowerment.


United Nations with (UNIDEP, IOM and ECA) course on Migration policy free Movement and Regional Integration within the context of COVID-19 and African Continental Free Trade Area (AfCFTA)


United Nations Office on Drugs and Crime and International Anti- Corrupt Academy Summer school for students and Young people in Africa.


United Nations Office for The Coordination of Humanitarian

Affairs (OCHA) UN-CMCoord eCourse Working in Natural Disasters.


United Nations course on prevention of harassment, sexual harassment and abuse of authority.


Online mapping building 101 badge course

Languages

English
Full Professional
Swahili
Native or Bilingual

Timeline

Online Volunteer

United Nations
08.2021 - 09.2021

Online Volunteer

United Nations
07.2021 - 08.2021

Online Volunteer

United Nations
06.2021 - 07.2021

Online Volunteer

Tanzania Development Trust
08.2020 - 04.2021

Head of Marketing

LEO MEDIA
01.2015 - 12.2015

Marketing and Reservation Manager

SAADANI PARK HOTEL
02.2014 - 10.2014

Sports News Translator

NEW HABARI CORPORATION
06.2013 - 12.2013

Customer Care Representative

AIRTEL TANZANIA
07.2012 - 11.2012

Executive Secretary

KLAD RUSSIAN GROUP OF COMPANIES
01.2012 - 06.2012

Bachelor's degree - Business Administration in International Business

The Open University of Tanzania

Certificate - Business Foundation Course

The Open University of Tanzania

Advanced Certificate - Journalism

Dar Es Salaam School of Journalism

Ordinary Level certificate - General certificate of Secondary Education

Mwambao Secondary School

Canossa Girls Secondary School

Mwalimu Julius Kambarage Nyerere International School
Lulu Juma Mabrucky