Lulya Negasi
Oakland,CA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nurtution
Kasier Permanente
Oakland City
11.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided care ranging from nutrition education to nutrition support for patients with variety of medical conditions.
- Notified registered dietician of individuals identified as high-risk.
Nursing Assistant
Medical Hill Healthcare Center
Oakland, CA
04.2024 - 06.2024
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
Customer Service Representative
Mechanicsbank
Berkeley, CA
08.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Chase Center
San Francisco, CA
03.2022 - 01.2023
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
Team Member
Shake Shack
Oakland, CA
04.2021 - 03.2022
- Built and maintained working relationships with peers and upper management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
Server
Gibabo
Asmara, Eritrea
06.2019 - 02.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Berkeley City College
Berkeley, CASkills
- Vital signs monitoring
- Direct Patient Care
- Vital Sign Monitoring
- Patient Feeding
- First aid and CPR
- Patient Care and Safety
Languages
English
Professional
Tigryina
Professional
Certification
- Certified Nursing Assistant
References
References available upon request.
Timeline
Nursing Assistant
Medical Hill Healthcare Center
04.2024 - 06.2024
Nurtution
Kasier Permanente
11.2023 - Current
Customer Service Representative
Mechanicsbank
08.2022 - 08.2023
Cashier
Chase Center
03.2022 - 01.2023
Team Member
Shake Shack
04.2021 - 03.2022
Server
Gibabo
06.2019 - 02.2021
- Certified Nursing Assistant
High School Diploma -
Berkeley City College
Similar Profiles
Elizabeth PatelElizabeth Patel
Radiologic Technologist at Kasier PermanenteRadiologic Technologist at Kasier Permanente
Natalie BarraganNatalie Barragan
Sr. Medical Assistant at Kasier PermanenteSr. Medical Assistant at Kasier Permanente
STEPHANIE KINGSTEPHANIE KING
Medical Assistant Front Office at Kasier PermanenteMedical Assistant Front Office at Kasier Permanente