Lummenie George Lawrence

To advance through hard work as well as build my professional skills through merit and experience within a professional environment.

I’m result driven, a willing learner and very hard working. I have wealth of experience, skills and training, with Eleven (11) years working experience.

• 11/01/23, Present, Barkies Shipping Express, LLC, Customer care Representative, Maintain relationship with carriers and customers., Track delivery process of shipment, Book cargo shipments, Solve carriers and customers problems.
• 10/01/17, 11/01/23, Discover Liberia Inc., Customer Care Supervisor, Manage budget and expenses, Supervise customer service team to issue customers satisfaction, Train and hire customer service representatives, Create surveys to increase customer satisfaction, Monitoring customers query to issue they get the assistance they need satisfactorily, Relay new company’s procedures to customer service department
• 01/01/17, 03/01/21, OBT Shipping Liberia LTD., Account assistant, Petty Cash daily disbursement and report, Create and follow up on invoices, Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases., Perform routine calculations to produce analyses and reports as requested by the finance Supervisor, Help oversee and manage individual accounts using quick book, Review and audit financial statements and reports, ensure all calculations and data entries are correct, Reconcile Banking transaction against Quick book system, Report any troubling discoveries or suspicion of wrongdoing to the proper authorities, Collect information for and prepare payroll payments for employees, Assist the financial Supervisor in creating financial reports on a regular basis, Adhere to the company's financial policies and procedures, Answer question and provide assistance to customers, and clients as needed., Attend finance department and company’s meetings, sometimes suggest methods for improvements to increase accuracy, efficiency, and cost reductions, Prepare report on fleet fuel card usage
• 10/01/13, 12/01/16, Coby’s Care Orphanage, Unit#3 Care Taker, Monitor kids daily Schedule., Make sure they meet medical appointments., Monitor their behaviors and counsel them as needed., Generally love and protect them, Answer all their questions especially (Why)., Teach them right from wrong gradually.

• Esther Herbert, General Manager, Discover Liberia Inc., +231886584481
• Rebecca Dine-Nyeswa, Owner, Barkies Shipping Express LLC, 70 Charlton Ave, Pawtucket, RI, 4016176263