Brianna Chairez

Assisting students with education inquiries, account balances, scheduling appointments and answering questions over the phone and through online forums.

Provided front desk customer service and maintained confidential information in accordance to FERPA regulations

• Created a positive shopping experience for each customer through effective communication skills.
• Performed sales activities such as cashiering, inventory management, and customer service.
• Managed multiple tasks simultaneously while meeting deadlines.
• Greeted customers upon entering the store, and established friendly relationships with them.
• Upsold additional beauty items when appropriate to increase sales revenue.

• Tracked sales performance metrics to identify trends in the marketplace.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Demonstrated product features and benefits for customers' needs.
• Maintained hourly goals set in place to ensure a daily financial objective was met.

• Greeted customers and answered their questions about the store's products and services.
• Organized promotional displays or arranged merchandise on counters or tables to promote sales.
• Helped with purchases and signed customers up for rewards program.
• Balanced daily transactions on a computerized point-of-sale system.
• Followed company security procedures for handling large sums of money.