Luna Garza
Los Angeles,CA
Summary
Skilled in building relationships and thriving under pressure, I excel in fast-paced environments. My creativity and attention to detail ensures for a memorable experience for the consumer.
Overview
5
5
years of professional experience
Work History
Merchandise Manager on Tour for The Paranoyds
David Ruiz
- Setting up merchandise - Vinyls, Tees, Hoodies, Posters, Pins ect.
- Keeping inventory
- Managing Sales
- Helping a large volume of customers
- Representing the band
Waitress at Base Camp
Jon Stocking
05.2021 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Associate of Arts - Music
Pasadena City College
Pasadena, CA06-2028
High School Diploma -
International School of Los Angeles
Burbank, CA06-2024
No Degree - Music
Berklee College of Music
Valencia, Spain07-2023
Skills
- Fluent in Spanish, French, and English
- Interpersonal communication- Building positive relationships with customers and connecting with people from diverse backgrounds
- Problem solving and taking initiative
- Creativity and Attention to detail
- Experienced with PMO square
- Working in a busy team
- Working under pressure
- Time management
- Responsibility: punctual, flexible, and appreciation for to constructive criticism
- Inventory management
- Merchandise presentation
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Interests
- Song writing
- Piano
- Singing
- Recording
- Baking
- Youth mentor, providing guidance and support to empower the next generation of leaders
Extracurricular activities
- Theater & Musical theater 2022-2024
- Jazz band 2018-2020
- Rock band 2018-2020
- Advanced Choir 2016-2020
- Piano 2010-2025
- Voice lessons 2010-2025
- Opera 2022-2025
Timeline
Waitress at Base Camp
Jon Stocking
05.2021 - 08.2021
Merchandise Manager on Tour for The Paranoyds
David Ruiz
Associate of Arts - Music
Pasadena City College
High School Diploma -
International School of Los Angeles
No Degree - Music
Berklee College of Music
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