Luna Kupper
Nashville,TN
Summary
Reliable and hardworking employee with 16 years of experience in various food and other service jobs. Many of those years include shift lead/manager experience. Consistently recognized for my extreme attention to detail, work ethic, and positive attitude.
Overview
16
16
years of professional experience
Work History
Jucierge/Shift Lead
The Urban Juicer
Nashville, TN
05.2023 - 09.2024
- Made and served smoothies, juices, food and açaí bowls (both FOH/BOH)
- Oversaw opening and closing duties, closed register and made deposits
- Handled customers with specific needs looking for nutritional information on various superfoods/specialty ingredients.
Barista/Ice Cream, Shift Lead
Sip Cafe
Nashville, TN
07.2022 - 05.2023
- Managed large volume customer service
- Made specialty drinks to recipe specifications
- Opened and closed cafe, handled counting money and deposits at close.
Seitan Production Facility, Weekend Manager/Shift lead
The Be Hive
Nashville, TN
01.2020 - 06.2022
- Started on packing line, quickly taught all higher responsibility production positions until I was able to shift lead
- Helped allow production to open during the weekend by becoming Friday-Sunday manager, running up to an 8-person crew by myself, assigning daily tasks, opening/closing, being the route of staff communication to upper management
- Started with the company as it grew out of a very small facility into a factory-sized, high volume warehouse.
Hotel/Daycare Weekend Manager
The Urban Hound
Boston, Massachusetts
01.2019 - 12.2019
- Started as daycare attendant, quickly promoted to a weekend manager/supervisor position
- Able to attend play area of 60-100 dogs in one space, managing their energy/temperament while creating a positive and enriching environment
- Administering individual food & medications for a high volume of boarders
- All cleaning duties in kennel, indoor/outdoor play areas, and anywhere needed
- More enrichment activities with smaller groups of dogs or individual work
- Keeping detailed and organized inventory of dogs and their belongings, locations in building, and any other specific needs
- Walking 'solo' dogs who do not have the temperament for group play/highly reactive
- Managerial work: Overseeing and checking over all above work done by staff
- Working as the only manager in the building on Saturday, Sunday, and all holidays
- Handling all medical emergencies and called vet/took to hospital when needed
- Talking to owners when there are any issues with their dog (medical, lost belongings, behavioral issues)
- Organizing intensive deep cleans of entire building on weekends
- Creating playgroups/enrichment activities based on dogs' temperaments and interest.
Rounds Cook, First Cook, Prep Kitchen
Legal Sea Foods
Cambridge, MA
07.2017 - 08.2018
- High volume and fast orders
- Pantry/oyster bar, fry cook, oven/steam
- Prep kitchen includes loading and stocking large daily deliveries of fish and produce
- End of shift kitchen cleaning duties
- Taking down inventory.
Classroom Monitor
Lesley University
Cambridge, MA
08.2015 - 05.2017
- Trained and certified to use all woodshop equipment
- Woodshop tool maintenance/making sure equipment is being used properly by students
- Maintenance and organization of art classrooms to be ready for use.
Sous Chef/Prep cook
The Black Cat Grille
Redding, CT
05.2015 - 09.2015
- Prepared restaurant food and plated orders
- Various kitchen cleaning.
Produce/Retail, Cashier, Sous, Cook, Chef
The Double L Market
Westport, CT
06.2008 - 08.2014
- Kept produce fresh and fully stocked, tended to store and customer needs
- Cooked various fresh and organic prepared foods (salads, soups, drinks, dressing, etc)
- Head chef/manager of prepared foods for 6 months
- Store design.
Education
B.F.A. in Fine Arts Candidate -
Lesley University
Cambridge, MASkills
- Experienced printmaker in screen printing, intaglio, wood/linocut,
- Experience in silkscreening, burning my own screens, and printing single and multi-color t-shirt runs of up to 100 in home-built studio
- Advanced intaglio techniques (aquatint, multi-color, soap & soft ground, sugar lift, etc)
- Proficient in Photoshop and design work, part-time photography major
References
- Ryan Cooney, CEO at The Urban Juicer, Upper Manager, ryan@theurbanjuicer.com
- Loren Veach, General Manager at Sip Cafe, Manager, sipcafemanagement@gmail.com
- Ben Stix, Owner/Founder at The Be Hive, Manager, (301) 943-2209
- Olivia Whitton, Operations Leader at The Urban Hound, Manager, (207) 899-9390
- Jess Viau, Enrichment and Operations Coordinator at The Urban Hound (previously worked for MSPCA), Manager and mentor, (802) 829-2425
- Lloyd Allen, Owner/Founder at Double L Market, Manager and mentor, (203) 984-9165
Timeline
Jucierge/Shift Lead
The Urban Juicer
05.2023 - 09.2024
Barista/Ice Cream, Shift Lead
Sip Cafe
07.2022 - 05.2023
Seitan Production Facility, Weekend Manager/Shift lead
The Be Hive
01.2020 - 06.2022
Hotel/Daycare Weekend Manager
The Urban Hound
01.2019 - 12.2019
Rounds Cook, First Cook, Prep Kitchen
Legal Sea Foods
07.2017 - 08.2018
Classroom Monitor
Lesley University
08.2015 - 05.2017
Sous Chef/Prep cook
The Black Cat Grille
05.2015 - 09.2015
Produce/Retail, Cashier, Sous, Cook, Chef
The Double L Market
06.2008 - 08.2014
B.F.A. in Fine Arts Candidate -
Lesley University