Luna Syme
Dayton,OH
Summary
A reliable employee with strong Technical, time management, and communication skills. I am very motivated, dedicated, and diligent, who strives to be a team player in every sense of the word. Years of experience in customer service. Having displayed the ability to multitask and maintain composure under pressure while still maintaing a great level of professionalism. I am dedicated to giving the best possible service and fostering a satisfying experience to consumers and coworkers involved. I am a professional person, seasoned in problem-solving, logistics, and event organization. Incredibly well-organized, thorough, and capable of handling multiple tasks at once. Along with training in transaction handling. I do hope to help improve the betterment of my employer and give my 100% and more.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
Dayton Xenia Rd, OH
10.2024 - Current
- Trained new crew members on operational procedures and customer service standards.
- Trained new crew members in regards to food safety and customer service protocols.
- Assisted in developing training materials tailored to specific roles within the crew.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Reduced waste and costs by efficiently managing inventory levels and monitoring food expiration dates.
- Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
UNDERGRADUATE STUDENT ASSOCIATE
Wright State University
Dayton, Ohio
08.2022 - Current
- Prioritized tasks according to importance, ensuring that deadlines were met consistently.
- Managed time efficiently while completing assigned tasks on schedule.
- Demonstrated excellent communication and interpersonal abilities when interacting with students and coworkers.
- Trained new employees on proper use of office equipment, customer service protocols.
- Gained expertise in customer service and communication by responding to customer inquiries over the phone, email and in-person.
- Built positive relationships with customers through friendly conversations and professional demeanor.
- Performed clerical duties such as filing paperwork, photocopying documents, sorting mail.
- Handled confidential documents securely according to company policies and procedures.
- Maintained a high level of professionalism when interacting with students and faculty members.
CONTRACT WORKER
Mid-America Fixture
Columbus, oh
05.2023 - 08.2023
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Operated manual pallet jack to move products throughout warehouse.
- Packed orders in accordance with customer specifications.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Organized warehouse space by rearranging items, storing materials, and marking locations.
- Assisted with stocking shelves and organizing warehouse.
- Assembled and disassembled pallets of merchandise for storage.
- Checked products for accuracy against paperwork, damage, or signs of infestation.
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Collaborated with team members to optimize efficiency in the warehouse.
- Received oral instructions to determine work assignments and material and equipment needs.
- Reorganized warehouse stock according to company standards.
- Carried needed tools and supplies from storage and trucks and returned them after use.
- Washed out cargo containers or storage areas.
Education
BACHELOR OF FINE ARTS (B.F.A.) - BACHELOR'S OF FINE ARTS
Wright State University
Dayton, OH, US04-2026
HIGH SCHOOL DIPLOMA - undefined
Briggs high school
Columbus06-2022
Skills
- Critical Thinking
- Graphic Design
- Cloud Computing
- Analytical Skills
- Problem Solving
- Time Management
- Conflict Resolution
- Organizational Skills
- Collaboration
- Multitasking
- Active/ Passive Listening
- Public Speaking
- Event Planning
- Adaptability
- Decision Making
- Microsoft Office Proficiency
- Customer Service
- Leadership Abilities
- Spreadsheet Management
- Cleaning and sanitation
- Mentorship
LANGUAGES
Spanish
Elementary
Awards & Honors
Arts Gala Scholarship
Timeline
Crew Trainer
McDonalds
10.2024 - Current
CONTRACT WORKER
Mid-America Fixture
05.2023 - 08.2023
UNDERGRADUATE STUDENT ASSOCIATE
Wright State University
08.2022 - Current
HIGH SCHOOL DIPLOMA - undefined
Briggs high school
BACHELOR OF FINE ARTS (B.F.A.) - BACHELOR'S OF FINE ARTS
Wright State University