Processed invoices and communicated with customers via email or portal to ensure timely payment.
Receiving payment on timely matter if not send email and getting a status on and copy of the check and calling the customer and also sending a friendly reminder that due.
Setting up new contractors in our system make sure they submit all documents and paying them out with 7 days from the load was done.
Reviewed emails to confirm dispatchers updated customers on each load's status, enhancing communication.
Assisted with 1099 forms, verifying all charges were current to ensure accuracy in reporting for subcontractors.
Print out the manifest for each subcontractors and go over each load that did in our system (tmsez) & email on the load & vonage & bol paperwork & pod and if it has waiting time and scale ticket or lumper ticket.
Having meetings with all of the dispatcher to see how the week is looking like and bring up an issues or what we can improved on for the next week for things can go smooth for them and the drivers.
I also Help out with translating English to Spanish for my boss or the drivers with any issues or questions they have.
Answered and screened calls, transferred main office line to personal cell, and managed all office duties related to accounts payable and receivable.
Ensured timely delivery of invoices to customers.
Created and sent urgent purchase orders to vendors via email and phone, managed work orders, packing slips, and certifications of compliance.
Maintained accurate records by updating the main ledger with new purchase orders and managing purchase requisitions.
Assisted in translation of English documents to Spanish for effective communication with warehouse staff.
Confirmed second shift attendance by calling employees each day to ensure all positions were filled.
Scanning all paperwork for all projects and putting in the current folder for each customer.
Managed various responsibilities simultaneously in a high-pressure setting, including the preparation of safety training reports.
Accounts Receivable & Accounts Payable
Longgo Trans
Ontario
09.2022 - 07.2024
Make sure all of those payment get paid by check our Zelle and apply to the current system.
Processed weekly checks to subcontractors and drivers, communicated with clients regarding short payments, resolved claims, and ensured timely driver payouts upon client payment.
Answer phone, and everything that come with account payable and receivable.
I also Help out dispatch need help, my invoices and send them out by email and if need to fax them out.
Delivered essential paperwork to clients in a timely manner to facilitate transactions.
Assisted new clients with lease agreement forms, inputted information into the system, and coordinated parking area preferences between two locations.
Making reports for the efs for fuel and lumps advanced.
Verified accuracy of part invoices upon delivery and conducted inventory checks to determine ordering needs for the shop.
Accounts Receivable & Accounts Payable
Prime Transport Inc.
Chino
05.2022 - 09.2022
Assisted with 24-hour company cellphone support for dispatch, managed invoices, and sent them via email or fax as needed.
Processed weekly checks for subcontractors and drivers, communicated with clients regarding payment discrepancies, and coordinated claims on short-paid loads to ensure timely driver payments.
Managed incoming phone calls and handled tasks related to accounts payable and receivable efficiently.
Prepared and sent clients a report detailing open items when requested.
Sent necessary paperwork to clients.
Making reports for the efs for fuel and lumps advanced.
Accounts Receivable & Accounts Payable
MCG LOGISTICS INC & R A Ortega Trucking Inc
Fontana
08.2019 - 05.2022
Managed phone inquiries and processed accounts payable and receivable transactions, supporting efficient financial operations.
Processed weekly checks for subcontractors and drivers and followed up with clients on short payments and claims.
Provided clients with reports on open items.
Delivered critical documents to clients promptly, enhancing communication and service reliability.
Coordinated 24-hour dispatch phone coverage for one week each month, ensuring timely invoice delivery via email or mail.
Generated reports for fuel usage and lump sum advances.
Accounts Deportment
Adame Landscape Inc
Murrieta
09.2017 - 08.2019
Oversaw accounts receivable and accounts payable functions to ensure financial accuracy.
Streamlined paperwork organization and tracked invoices for timely processing.
Facilitated payroll functions and arranged new employee onboarding with BBSI.
Managed key office administration tasks to ensure smooth daily operations.
Liaised with foremen on maintenance and construction paperwork to facilitate project progress.
Performed data entry tasks.
Distributed incoming mail and processed outgoing mail.
Answered incoming calls and took accurate messages.
Ensured the office was organized and maintained cleanliness throughout daily operations.
Worked with QuickBooks, Outlook, Excel, Word, Adobe.
Opt Team & Imports & Exports Deportment
Sea Cargo, Inc
Long Beach
09.2016 - 04.2017
Checked availability daily, ensuring clear communication with truckers for port access and timely delivery scheduling.
Advising the client when the trucker will be there with their container.
Sending tracking report every week to client and advising when their containers will be there at destination.
Communicated with agent via email to confirm completion of necessary import paperwork.
Coordinated new bookings via email, confirming valet customer clearances and facilitating payment processing for seaway bill or telex release.
Dispatch the truckers for all new work that is imports & exports and give them a called them if they have received delivery order.
Verifying with the trucker if they pick up load and in-gate the empty back to the port.
Assisted customers, brokers, and receiving department with inquiries, providing timely information and support.
Performed data entry tasks to maintain accurate records in the database.
Worked with Outlook, Excel, Word, Adobe, PowerPoint, Zoho Software.
Customer Service
All Harbor Transport LLC
Wilmington
04.2016 - 09.2016
Coordinated daily checks of port availability and scheduled customer appointments for container deliveries, ensuring timely service for weekend requests.
Answered incoming calls and took accurate messages.
Resolved inquiries for receiving department, supporting customers and brokers for efficient transaction processing.
Performed data entry tasks accurately and efficiently.
Worked with Outlook, Excel, Word, Adobe, Fleet Manager Software.
Performed faxing, photocopying and filing duties.
Managed dispatch for long-haul drivers contacting the office.
Customer Service Representative
RSI, Inc.
Corona
05.2016 - 02.2016
Processed customer orders and returns, ensuring satisfaction and accuracy.
Assisted staff in the reception area, answered multiline telephone system.
Performed data entry tasks accurately and efficiently in a fast-paced environment.
Collaborated with managers to ensure all paperwork was current and compliant.
Verified and maintained subhauler agreements, ensuring compliance with insurance requirements.
Worked with Kronor, Excel, Word, and PowerPoint.
HR Representative
DMSI Staffing Agency
Riverside
12.2015 - 02.2016
Compiled workers' compensation reports for human resources, ensuring regulatory compliance.
Utilized Microsoft Word, Excel, PowerPoint, Kronos, and 10 keys to support daily operations.
Answered multiline telephone, routed calls, and documented messages accurately.
Dispatcher
East Coast Transport
Fontana
10.2013 - 10.2015
Coordinated driver dispatch, addressing calls from the office to ensure efficient service.
Checked port availability daily and scheduled customer appointments for timely container deliveries.
Assisted customers, brokers, and receiving department with inquiries, providing effective support.
Answered incoming calls and took accurate messages.
Performed data entry into company database to maintain accurate records.
Assisted with accounts receivable by closing and transferring paperwork for billing to begin.
Worked with Outlook, Excel, Word, Adobe, PowerPoint, DRD Software.
Performed faxing, photocopying and filing duties.
Verifying where the driver's empty need to go back to the port.
Scheduling
Topnotch Appraisal
Rancho Cucamonga
01.2013 - 10.2013
Coordinated daily appraisal appointments, ensuring coverage even on weekends.
Distributed appointment schedules to all appraisal personnel, facilitating organized workflow.
Managed incoming calls and recorded messages accurately for effective communication.
Entered data into database with accuracy.
Worked with Outlook, Excel, Word, Adobe.
Performed faxing, photocopying and filing duties.
Downloaded photos to the appropriate files.
Office Manager
Joaquin Alvarado Trucking Inc.
Moreno Valley
03.2008 - 07.2012
Coordinated key office operations to ensure smooth workflow.
Managed human resources functions, including payroll processing and employee recruitment.
Managed accounts receivable and accounts payable processes.
Managed daily office functions in the absence of the manager or owner.
Communicated with foremen to discuss project updates.
Addressed performance issues with underperforming drivers.
Utilized Outlook, Excel, Word, Adobe, and PowerPoint for daily tasks.
Human Resource Assistant
MD Manufacturing Co., Inc.
Perris
10.2005 - 05.2007
Coordinated workers' compensation, payroll processing, EDD audits, 401K administration, and health insurance management.
Conducted training sessions for new hires to ensure effective onboarding.
Managed office documentation.
Answered multiline telephone, routed calls, and took accurate messages.
Assisted supervisor with special projects.
Designed and produced flyers to enhance company communication and promote events.
Operation and Sales as well as collections administration.
Sales Assistant
California Trust Company
Perris
01.2002 - 11.2005
Coordinated delivery schedules for customer orders to ensure timely fulfillment.
Answered incoming calls, providing accurate messages to facilitate effective communication.
Inputted information into databases to maintain records.
Sorted mail, faxed, and photocopied documents for service coordinators.
Assisted Human Resource with payroll and confidential files.
Distributed and processed incoming and outgoing mail to support operational efficiency.
Administrator Specialist/Office Clerk
MJO Staffed Agent
Moreno Valley
01.2002 - 11.2005
Assisted customers with inquiries, improving overall service satisfaction.
Entered data into systems to maintain updated records.
Sorted mail and handled document management for service coordinators to ensure timely access to information.
Assisted Human Resource with payroll and confidential files.
Distributed and processed mail to streamline communication flow within the office.
Worked with Microsoft Word, Excel, PowerPoint, Kronos, and 10key.
Education
San Bernardo City College
San Bernardo
06-1998
High School Diploma -
Wilson High School
Los Angeles
06-1996
References
Maribe Cano, Co-work HR Rep., DMSI Staffing Agent, 17800 Perris Blvd., Moreno Valley, CA, (951) 581-2028
Elvia Garcia, All Harbor Transport Dispatcher, Wilmington, CA, (909) 236-3680
Paulina Palma, RS & I INC. Manager, 2398 Railroad St., Corona, CA, 92880, (951) 729-0398
Anglina Escalona, Friend, Riverside, CA, (951) 729-3680
Sandra Ayala, East Coast Transport Inc. Safety Coordinate, 10401 Redwood Ave., Fontana, CA, 902337, (909) 223-4860, sayala@eastcoastransportinc.com
Accounts Receivable/Accounts Payable and Receivable Clerk at Mississippi Steel ProcessingAccounts Receivable/Accounts Payable and Receivable Clerk at Mississippi Steel Processing
Accounts Receivable/Accounts Payable and Receivable Clerk at JBI InternationalAccounts Receivable/Accounts Payable and Receivable Clerk at JBI International
Accounts Receivable/Accounts Payable Clerk at U. S. Bio-Chem Medical Services, Inc.Accounts Receivable/Accounts Payable Clerk at U. S. Bio-Chem Medical Services, Inc.
Accounts Payable/Accounts Receivable Specialist at Southern California EdisonAccounts Payable/Accounts Receivable Specialist at Southern California Edison