Abigail Shaw
Starkville,Mississippi
Overview
7
7
years of professional experience
Work History
Accounts Receivable/Accounts Payable and Receivable Clerk
Mississippi Steel Processing
Columbus, Mississippi
01.2024 - Current
- Verified, coded and entered invoices into accounting software.
- Maintained accurate records of accounts payable and receivable transactions.
- Compiled, verified accuracy and sorted information according to priorities to prepare source data for computer entry.
- Resolved invoice issues with vendors in a timely manner.
- Processed payments to vendors via checks or electronic transfers.
- Filed documents relating to Accounts Payable and Receivable activities accurately in an organized manner.
Childcare Provider
Starkville Community Church
Starkville, MS
05.2021 - 03.2024
- Sanitized toys and tables to maintain clean, safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Secured indoor and outdoor premises to protect children.
- Developed and implemented lesson plans and activities for children of various ages.
- Enforced rules to teach good manners and maintain safe environment.
- Maintained flexibility to work with children of various ages, different personalities and in different roles.
Receptionist
Mississippi Steel Processing
Columbus
07.2022 - 01.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Switchboard Operator
OCH Regional Medical Center
Starkville, MS
06.2021 - 07.2022
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Alerted staff of emergency information and general announcements using PA system.
- Completed connections between callers, departments and professionals.
- Answered up to 300 calls per day in fast-paced environment, transferring callers to appropriate personnel.
- Provided training and coaching to new PBX operators.
- Handled incoming and outgoing calls according to standard operating procedures.
- Paged employees over PA system to ensure prompt connection with callers.
Waitress
Stafford’s Big Burger
West Point, MS
05.2019 - 03.2020
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Hostess
Applebee's Grill + Bar
Starkville, Mississippi
06.2018 - 01.2020
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Family Babysitter
Michele Arney
Starkville, Mississippi
05.2018 - 07.2018
- Monitored playtime to prevent overuse of technology, television or other detrimental influences.
- Calculated amount owed for services and collected payment from parents.
- Cleaned and tidied living room and kitchen after activities.
- Discussed household rules, children’s progress and routines with parents to foster stable and structured environment.
- Used appliances, equipment and vehicles correctly at all times.
- Listened to parent directions and followed guidelines for all aspects of children’s care.
- Cared for children aged six months-9 years, including tasks such as feeding, dressing and directing activities.
- Built relationships with children by regularly discussing school, friends and favorite activities.
- Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Education
High School Diploma -
Golden Triangle Early College High School
Mayhew, Ms05.2020
Associate of Arts -
East Mississippi Community College
Mayhew, Ms05.2020
Psychology
Mississippi State University
Starkville, MSPhlebotomy Training Center of Mississippi
Forrest, Ms. Skills
- Relationship building
- Patient and reliable
- Adaptable and flexible
- Customer service skills
- Gentle and caring
- Age-appropriate routines
- Call transfers
- Message documentation
- Managing phone systems
- Typing skills
- Problem solving
- Discipline understanding
- Reliability
- Follows directions
- Superior communication skills
References
- Kyle Eaves
Starkville Police Department
Detective
(662) 275-7698
Family Friend
- Alexis Rogers
Medical assistant at
Webster Urgent care of Houston
662-769-3726
Former Coworker
- Mckenzie Cummings
Pharmacy Technician at North Mississippi Medical Center
662-574-2777
Former Manager
Timeline
Accounts Receivable/Accounts Payable and Receivable Clerk
Mississippi Steel Processing
01.2024 - Current
Receptionist
Mississippi Steel Processing
07.2022 - 01.2024
Switchboard Operator
OCH Regional Medical Center
06.2021 - 07.2022
Childcare Provider
Starkville Community Church
05.2021 - 03.2024
Waitress
Stafford’s Big Burger
05.2019 - 03.2020
Hostess
Applebee's Grill + Bar
06.2018 - 01.2020
Family Babysitter
Michele Arney
05.2018 - 07.2018
High School Diploma -
Golden Triangle Early College High School
Associate of Arts -
East Mississippi Community College
Psychology
Mississippi State University
Phlebotomy Training Center of Mississippi