Dynamic medical professional with extensive experience at Conviva Health Care Solutions, excelling in clinical support and medical documentation. Proven ability to enhance workflow efficiency and coding accuracy, while demonstrating strong communication skills and adaptability in fast-paced environments. Committed to continuous learning and delivering exceptional patient care.
Overview
28
28
years of professional experience
Work History
CPC, Medical Scribe
Conviva Health Care Solutions
07.2019 - Current
Recorded patient histories and medical information in electronic health records.
Assisted provider with documentation during patient visits to enhance workflow efficiency.
Collaborated with medical staff to ensure timely and precise documentation of patient encounters.
Developed familiarity with medical terminology and coding practices to support accurate record-keeping.
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
Analyzed patient data to assign appropriate codes, enhancing billing efficiency and reducing claim denials.
Reviewed medical records for accurate coding compliance with industry standards.
Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
Phlebotomist
Conviva Health Care Solutions
01.2018 - 01.2019
Performed blood collection procedures while adhering safety and infection control protocols.
Developed and maintained accurate patient records using electronic health record systems.
Monitored inventory levels of phlebotomy supplies, ensuring availability for uninterrupted operations.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Implemented process improvements to enhance specimen handling efficiency and reduce turnaround times.
Medical Assistant
Conviva Health Care Solutions
07.1997 - 01.2019
Assisted in patient intake processes, ensuring accurate data entry and documentation.
Educated patients on treatment plans and medication adherence, enhancing overall health outcomes.
Administered routine medical procedures, maintaining high standards of patient care and safety compliance.
Implemented electronic health record (EHR) system improvements, increasing documentation efficiency by streamlining workflows.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared forphysician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Administered patient assessments and collected vital signs to ensure accurate medical records.
Assisted healthcare providers with clinical procedures,
Education
CPC
AAPC
Salt Lake City, UT
06-2020
Medical Billing And Coding Specialist
FTC
DeLand, FL
09-2019
Phlebotomy
FTC
DeLand, FL
11-2018
Medical Assistant
Career Training Institute
Orlando, FL
07-1997
Skills
Strong communication skills
Adaptability in Fast-paced environments
Continuous learning mindset
Professionalism and ethics
Clinical support
Fluent in Spanish
Knowledge of ICD 10 , CPT codes
Clinical assistance
EMR / EHR
Reliability
Medical documentation
Accomplishments
The 1993 Davis Productivity award for increase performance and productivity.
The 2015 North Start award for outstanding contribution to Humana's Health Care success