Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lupita Castillo

Mascotte,FL

Summary

Proven track record in enhancing customer experiences and event success at Sterling Event Venue, showcasing strong organizational skills and a commitment to safety. Excelled in customer service and time management, significantly improving client satisfaction and operational efficiency. Demonstrated flexibility and reliability, with a focus on achieving results and fostering client relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Event Host

Sterling Event Venue
02.2022 - Current

Evaluated post-event feedback, implementing improvements where necessary to enhance future offerings at the venue.

  • Adhered to safety regulations during all events, minimizing risk and ensuring guest comfort throughout their event at the venue.
  • Supervised events from start to finish.
  • Maintained accurate notes of events.
  • Interacted well with customers to build connections and nurture relationships.
  • Ensure all venue rules are being followed.

Sales Associate

Old Navy, Gap
06.2021 - 02.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Associate of Science - Construction Management

Valencia College
Orlando, FL
12.2026

High School Diploma -

East Ridge High School
Clermont, FL
05.2022

Skills

  • Customer Service
  • Flexible Schedule
  • Reliable and Punctual
  • Goal-oriented
  • Attention to detail
  • Effective Time Management
  • Strong organizational skills

Languages

English
Native or Bilingual
Spanish
Limited Working

Certification

  • First Aid/CPR Certified
  • National Registry of Food Safety

Timeline

Event Host

Sterling Event Venue
02.2022 - Current

Sales Associate

Old Navy, Gap
06.2021 - 02.2022

Associate of Science - Construction Management

Valencia College

High School Diploma -

East Ridge High School
Lupita Castillo