Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lupita Gudino

Olivehurst,CA

Summary

Adept at navigating high-stress situations, I excelled as a Customer Service Representative at Walmart, enhancing customer loyalty through empathetic conflict resolution and effective problem-solving. My proficiency in cash handling and commitment to service excellence significantly contributed to satisfactory dispute resolutions, demonstrating my strong work ethic and critical thinking skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Walmart
Marysville, CA
06.2019 - 08.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Abraham Lincoln
Marysville, CA
06.2020

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Money handling abilities
  • Staff Training
  • Store maintenance
  • Stock management
  • Sales closing
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Walmart
06.2019 - 08.2021

High School Diploma -

Abraham Lincoln
Lupita Gudino