Lusencecar Alliance
Boynton Beach,FL
Summary
Trilingual professional in Health Sciences with a focus on patient reception and care management. Proven ability to manage electronic health records and provide excellent service to patients, ensuring smooth operations and effective communication within a medical setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Pediatric Associates
05.2025 - Current
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Streamlined patient check-in and check-out processes to enhance patient experience.
- Scheduled appointments for pediatric patients using electronic health records system.
- Coordinated with medical staff to ensure smooth patient flow during visits.
- Responded to patient inquiries and delivered accurate information on services to support informed decision-making.
- Maintained accurate patient records and updated information regularly.
- Conducted insurance verification and processed documentation to ensure timely patient service.
Receptionist
Labovick Law Firm
06.2024 - 05.2025
- Welcomed clients and visitors, creating a positive first impression for the law firm.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed multi-line phone system and directed calls to appropriate staff.
- Provided a welcoming environment to enhance client experience at the firm.
- Organized and maintained client files, ensuring secure access and efficient retrieval for staff.
- Assisted with administrative tasks such as data entry and document preparation.
- Maintained stock of office supplies, ensuring timely ordering to support daily operations.
Home/Apparel Sales Associate
Walmart
Boynton Beach, FL
03.2021 - 01.2024
- Achieved personal and store sales goals through effective customer service and adherence to sales protocol.
- Ticketed, arranged, and displayed merchandise to enhance visibility and drive sales.
- Unboxed and restocked merchandise in organized arrangements to attract customer attention and promote sales.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- Followed company standards for merchandise presentation and planograms of best apparel and displays.
- Communicated item availability with retail team members and shoppers.
- Monitored store environment for potential security risks to ensure safety.
- Recovered clothing items from fitting rooms and returned to specified department areas.
Education
Bachelor of Science - Health Science
Florida Atlantic University
Boca Raton, FL12-2026
Associate of Arts - Biology
Palm Beach State College
Lake Worth, FL05-2023
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL05-2020
Skills
- Patient Care Coordination
- Patient Support Services
- Insurance verification
- Billing and coding
- Electronic health records
- HIPAA guidelines
- Appointment scheduling
- Reception management
- Telephone etiquette
- Payment collection
- Insurance claims
- Medical terminology
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Interpersonal Skills
- CPR
- BLS
- Locating Merchandise
- Inventory oversight
- Office administration
- Payment collection
- Medical terminology
- Appointment scheduling
Certification
- BLS, 2023
- CPR, 2023
- AA degree, 2023
- Certified Medical Tech/Aide, 2024
Hobbies and Interests
- Sponsored Child in Bali, Indonesia and Haiti; Raised over $1,000 and over 160 Community Service hours from 2017-present
- National Honor Society Member 2020
Volunteer Experience
- Baptist Health, Volunteer, 09/01/22, 12/31/22
- Feeding South Florida, Volunteer, 01/01/18, 12/31/18
- Teen Outreach Program, Participant, 01/01/17, Current
- TRIO, Participant, 01/01/16, Current
- Boca Helping Hands, Volunteer, 01/01/17, 12/31/17
Timeline
Medical Receptionist
Pediatric Associates
05.2025 - Current
Receptionist
Labovick Law Firm
06.2024 - 05.2025
Home/Apparel Sales Associate
Walmart
03.2021 - 01.2024
Bachelor of Science - Health Science
Florida Atlantic University
Associate of Arts - Biology
Palm Beach State College
High School Diploma -
Boynton Beach Community High School