Lushanna Ramgobin
Brooklyn,NY
Summary
Enthusiastic Sleep Expert eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Team oriented learning and training in Sales Functions . Motivated to learn, grow and excel in Sleep Number.
Overview
10
10
years of professional experience
Work History
Sleep Expert
Sleep Number Corporation
New York, NY
01.2017 - Current
- Achieved recognition from senior management for contribution to store success, including managing sales, and operations to foster optimal performance.
- Used consultative techniques to understand customer needs and make strategic referrals for sleep needs.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Handle approximately 30 calls per day to address customer inquiries and concerns.
Retail Supervisor / Team Leader
The Children's Place
Brooklyn, NY
09.2012 - 01.2017
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Led and developed management team of 7-15.
Education
No Degree - Accounting
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Relationship-Building
- Training & Development
- Computer proficiency
- Customer Service
- Complaint resolution
- Analytical and Critical Thinking
- Recruiting and Interviewing
- Strategic sales knowledge
- Self-Motivated
Timeline
Sleep Expert
Sleep Number Corporation
01.2017 - Current
Retail Supervisor / Team Leader
The Children's Place
09.2012 - 01.2017
No Degree - Accounting
Borough of Manhattan Community College of The City University of New York
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