Intake Coordinator
11 MonthsAge With Care Home Health | 04.2025 - 03.2026
- Receive and review incoming referrals from hospitals, rehab centers, and physicians.
- Verify Insurance: Check patient insurance eligibility, benefits, and coverage details.
- Obtain Authorizations: Request and track required service authorizations from insurance case managers.
- Coordinate Care: Act as a main link between patients, families, referral sources, and the internal clinical team.
- Manage Data Entry: Enter patient demographics and clinical info accurately into electronic medical records (EMR/EHR).
- Schedule Services: Coordinate the start of care and assign initial nursing or therapy tasks.
Personal Assistant
6 MonthsSIT Catering | 09.2023 - 03.2024
- Answered calls and emails from clients and delivered messages on behalf of executives.
- Managed high priority and confidential information.
- Reminded managers of important deadlines and engagements.
- Performed data entry into various databases ensuring accuracy of information entered.
- Organized important financial documents and receipts into company filing systems.
- Followed up with clients and colleagues to ensure deadlines were met.
- Made travel and dining arrangements for company members.
- Scheduled appointments for clients and handled calendaring tasks.
- Communicated well with clients in writing, by phone and in person.
Caregiver
4 Years 7 MonthsIHSS | 01.2019 - 08.2023
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Administered medications in accordance with physician orders, ensuring accurate dosage and timing.
- Transported client to doctor’s office and essential errands.
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Prepared meals according to client dietary requirements.
Executive Assistant
2 Years 1 MonthPure Life Wellness Center | 03.2018 - 04.2020
- Exhibited strong organizational skills to manage multiple projects simultaneously.
- Provided administrative support services such as preparing reports, transcribing meeting minutes, conducting research.
- Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
- Developed and maintained filing systems for confidential documents, emails, spreadsheets and other materials.
- Leveraged advanced computer software skills including Microsoft Office Suite to complete assigned tasks efficiently.
- Managed and organized confidential information to maintain privacy.
- Proofread and edited executive documents and communications.
- Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitive information.
- Resolved customer inquiries or escalated issues accordingly according to established protocols.
- Answered phones, handled calls, and fielded appointment requests to assist supervisors.
- Monitored and maintained executive files and records.