Lustina Lawrence
Vicksburg,MS
Summary
Experienced manager with a track record of successfully overseeing teams and driving business growth. Skilled in strategic planning, problem solving, and cultivating a positive work environment. Excellent communication and interpersonal skills, with a strong ability to collaborate cross-functionally and build strong relationships.
Overview
5
5
years of professional experience
Work History
General Manager
Circle K
Vicksburg, MS
10.2020 - Current
- Directed daily operations, ensuring compliance with corporate policies and procedures.
- Implemented cost-control measures to enhance profitability and operational efficiency.
- Led team training initiatives, fostering a culture of continuous improvement and accountability.
- Analyzed sales data to develop strategies that increased customer satisfaction and retention rates.
- Developed performance metrics to evaluate staff productivity and drive operational improvements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
Associate of Science -
Pearl River Community College
Poplarville, MS05-2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Customer relations
- Training and development
- Relationship building
Accomplishments
- Top Customer Ranked
- Top Customer Experience
- Top Friendly Team
- Top Total Cash Variance
- Ecosure Performance
Timeline
General Manager
Circle K
10.2020 - Current
Associate of Science -
Pearl River Community College