Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luteya McFail

Las Vegas,NV

Overview

9
9
years of professional experience
1
1
Certification

Work History

Process Associate

Amazon Warehouse
10.2023 - Current
  • Asign work station for AAs
  • Open and close out spots for the AAs
  • Run the robots so the pallets can be ready to be shipped out
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Fulfillment Associate

Amazon - VGT1
07.2022 - 10.2023
  • Assisting with the operation that focuses on Learning Ambassador in pick and Picking of Amazon orders for customers
  • Stepping up as a Learning Ambassador to help train new associates. Often selected to tact coach individuals, Helping to both teach skills and motivate low morale individuals
  • Assisting with audits to refresh associates minds and answer any questions to assist with
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.

Fulfillment Associate

Amazon - LAS7
07.2020 - 07.2022
  • Assisting with the operation that focuses on the Counting, Amnesty and Picking of Amazon orders for customers
  • Supporting the LAS7 leadership team as a Process Guide in daily management of the CAP and ICQA department.
  • Responsibilities include staffing, jam clearing, auditing, coaching and problem solving.
  • Using and understanding rate metrics to communicate any barriers or success stories throughout the shift.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Drove customer satisfaction by successfully completing all returns quickly.

Busser

Wynn, Las Vegas
04.2018 - 07.2020
  • Assisted with cleaning tables to make sure they are ready for guest,serving drinks,taking drink orders, as well as sitting guest to an open table
  • Provided excellent customer service with refilling drinks,remove dirty utensils and replenish as needed
  • Ability to multitask and remain calm and professional in a fast-paced environment
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Trained new staff in bussing and cleaning procedures.

Inventory Taker

WIS Inventory
04.2017 - 06.2017
  • Overlooked the operation that maintains inventory for various companies
  • Accountable for reconciliation activities so that the inventory records are validated and are actively involved in the resolution of issues
  • Inventoried audits of paperwork and data entry at receiving dock.
  • Inspected all goods for quality and quantity.
  • Efficiently stocked room and departments within store.
  • Reviewed daily sales reports and located discrepancies in data.
  • Counted all physical inventory and generated department audit reports.

Fulfillment Seasonal Associate

Amazon - ONT8
09.2016 - 01.2017
  • Assisting with the operation that focuses on sorting of Amazon orders for customers
  • Supporting the ONT8 leadership team as a sorter in daily duties to sorting,scanning,and stacking packages on pallets,to help get customers orders ready for delivery

Cashier

Walmart
03.2015 - 08.2016
  • Assisted with the operation that oversees the customer shopping experience such as processings payments,applying discount,scanning items, maintaining cash registers,and handling returns
  • Utilized mathematical skills to ensure correct change,answering to customers inquiries and implementing store policies
  • Greet customers,scanned customers items,kept friendly attitude to accomplish a fast service to ensure customers are satisfied
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Perris High School
Perris, CA
06.2011

Skills

  • Warehouse experience
  • Order Fulfillment
  • Food industry
  • Loading & Unloading
  • Proper use of hand tools
  • Shift Management
  • RF scanner
  • Pallet jack
  • Order picker
  • Customer service
  • Cash handling
  • Heavy lifting
  • Order fulfillment
  • Hotel experience
  • Supervising experience
  • Report Analyst
  • First Aid Certified
  • Security Guard License

Certification

Food Handler Certification

Timeline

Process Associate

Amazon Warehouse
10.2023 - Current

Fulfillment Associate

Amazon - VGT1
07.2022 - 10.2023

Fulfillment Associate

Amazon - LAS7
07.2020 - 07.2022

Busser

Wynn, Las Vegas
04.2018 - 07.2020

Inventory Taker

WIS Inventory
04.2017 - 06.2017

Fulfillment Seasonal Associate

Amazon - ONT8
09.2016 - 01.2017

Cashier

Walmart
03.2015 - 08.2016

High School Diploma -

Perris High School

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Luteya McFail