LUTFULLAH MANGAL
Los Angeles
Summary
Dynamic Case Manager with extensive experience at Employment Support Partnership, adept in immigration policy and client advocacy. Proven track record in housing stabilization and community outreach, successfully connecting vulnerable clients to essential resources. Multilingual communicator skilled in stakeholder engagement, ensuring compliance with regulatory standards while promoting self-sufficiency and integration.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Case Manager
Employment Support Partnership (ESP) - Catholic Charities of Los Angels
Los Angeles
01.2025 - Current
- Support refugee and immigrant clients under the CDSS Refugee Support Program, focusing on self-sufficiency, housing stabilization, and community integration.
- Assist clients with rental assistance, emergency support, food pantry services, and essential household items to help address the ongoing housing crisis.
- Work closely with the Immigration Legal Services team to support asylum cases, Adjustment of Status (AOS), re-parole cases, and other available legal pathways, including document collection and client coordination.
- Conduct outreach to connect clients with employment services, ESL classes, job readiness workshops, and life-skills sessions, promoting long-term independence.
- Maintain accurate and confidential client records in Case worthy, following CDSS program guidelines and documentation standards.
- Collaborate with DPSS, ICNA Relief, LDS/Deseret Industries, Baby2Baby, and other partners to secure community resources for vulnerable clients.
- Provide culturally sensitive support, ensuring clients understand their available services, rights, and pathways toward stability and success.
- CDSS Refugee Support Program – California Department of Social Services Project
Case Management Volunteer
Catholic Charities of Los Angeles, Inc.
Los Angeles
02.2025 - 09.2025
- Assisted in case management support for housing and immigration programs.
- Conducted outreach in the Afghan community to increase awareness of available services.
- Supported attorneys with documentation for asylum and immigration cases.
- A leading nonprofit providing immigration and refugee support services across Los Angeles County.
Corrections Case Manager
CSSP, PAE
Kabul
01.2020 - 03.2022
- Supported justice sector reform through implementation of a Digital Case Management System in Afghan prisons.
- Conducted inmate assessments to identify rehabilitation needs and reduce recidivism.
- Developed rehabilitation and vocational programs for inmate reintegration.
- Ensured compliance with international human rights standards.
- A U.S. government project supporting justice sector reform and prison rehabilitation in Afghanistan.
Compliance Officer (Night Shift)
Da Afghanistan Breshna Sherkat (DABS)
11.2010 - 01.2020
- Investigated staff misconduct, fraud, and illegal electricity usage.
- Conducted compliance audits to ensure adherence to ethical and regulatory standards.
- Resolved customer complaints and collaborated with Audit department to address fraudulent activities.
- National Electricity Company of Afghanistan responsible for energy distribution and infrastructure.
Legal Intern
Chemonics International
11.2016 - 08.2017
- Researched and translated WTO laws for Afghanistan’s Ministry of Commerce.
- Supported legislative reform by providing legal analysis and policy recommendations.
- A leading international development company working on USAID-funded reforms in trade and law.
Legal Assistant
Zadran Group of Companies
03.2012 - 12.2014
- Drafted and reviewed multimillion-dollar contracts for infrastructure projects.
- Ensured compliance with commercial, labor, and business laws.
- A diversified Afghan conglomerate engaged in infrastructure development, construction, logistics, and energy projects in Afghanistan.
Education
MBA -
University of the People
California12-2026
Practical Legal Training & Attorney Internship -
Kabul University
12-2016
Bachelor of Arts (BA) - Law & Political Science
Kabul University
12-2014
Skills
- Case management and client advocacy
- Immigration policy
- Immigration and refugee services
- Housing stabilization and community outreach
- Regulatory compliance and investigations
- Digital case management systems
- Legal research and contract review
- Human resources and workforce administration
- Stakeholder engagement and collaboration
- Multilingual communication (English, Farsi, Pashto, Urdu)
Languages
Persian
Professional
Certification
Lean Management and Manufacturing Expert Six Sigma Academy Amsterdam — 2025
Timeline
Case Management Volunteer
Catholic Charities of Los Angeles, Inc.
02.2025 - 09.2025
Case Manager
Employment Support Partnership (ESP) - Catholic Charities of Los Angels
01.2025 - Current
Corrections Case Manager
CSSP, PAE
01.2020 - 03.2022
Legal Intern
Chemonics International
11.2016 - 08.2017
Legal Assistant
Zadran Group of Companies
03.2012 - 12.2014
Compliance Officer (Night Shift)
Da Afghanistan Breshna Sherkat (DABS)
11.2010 - 01.2020
MBA -
University of the People
Practical Legal Training & Attorney Internship -
Kabul University
Bachelor of Arts (BA) - Law & Political Science
Kabul University