Summary
Overview
Work History
Skills
Timeline
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Luwana Staley

Atlanta,Georgia

Summary

Highly skilled Independent Courier successful in providing quality service and completing on-time deliveries. Committed to punctuality and effective communication significantly improving customer satisfaction and ensuring the safe handling of sensitive materials.

Overview

9
9
years of professional experience

Work History

Independent Courier

Independant Contractor
02.2015 - Current
  • Enhanced odelivery efficiency by optimizing route planning and adhering to strict schedules.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Maintained accurate records of delivered packages, aiding in smooth business operations and client billing processes.
  • Handled fragile items carefully during transportation, resulting in minimal damage claims from clients.
  • Developed strong relationships with local businesses by providing reliable courier services tailored to their specific needs.
  • Maintained a clean and organized vehicle, ensuring a professional appearance while representing the courier service during pickups and deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Skills

  • Route Planning
  • Clean Driving Record
  • HIPAA Compliance
  • OHSA
  • Bloodborne Pathogens
  • TWIC
  • Handling sensitive materials
  • Problem-solving abilities
  • Handheld scanning devices
  • Effective Communication
  • Adaptability
  • Time Management

Timeline

Independent Courier

Independant Contractor
02.2015 - Current
Luwana Staley