Luwana Staley
Atlanta,Georgia
Summary
Highly skilled Independent Courier successful in providing quality service and completing on-time deliveries. Committed to punctuality and effective communication significantly improving customer satisfaction and ensuring the safe handling of sensitive materials.
Overview
9
9
years of professional experience
Work History
Independent Courier
Independant Contractor
02.2015 - Current
- Enhanced odelivery efficiency by optimizing route planning and adhering to strict schedules.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Maintained accurate records of delivered packages, aiding in smooth business operations and client billing processes.
- Handled fragile items carefully during transportation, resulting in minimal damage claims from clients.
- Developed strong relationships with local businesses by providing reliable courier services tailored to their specific needs.
- Maintained a clean and organized vehicle, ensuring a professional appearance while representing the courier service during pickups and deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Skills
- Route Planning
- Clean Driving Record
- HIPAA Compliance
- OHSA
- Bloodborne Pathogens
- TWIC
- Handling sensitive materials
- Problem-solving abilities
- Handheld scanning devices
- Effective Communication
- Adaptability
- Time Management
Timeline
Independent Courier
Independant Contractor
02.2015 - Current