Nia Marie Ah Kuoi
Kapolei,HI
Summary
Effective, friendly, skilled, experienced, quality performance driven Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
4
4
years of professional experience
Work History
Independent Courier
Courier Hub LLC
Kapolei, HI
08.2018 - Current
I'm an experienced and skilled entrepreneur, sole proprietor and independent contractor of courier services in the medical industry. I offer quality service and I'm meticulous about professionalism in every aspect. My team consist of professionally trained, uniformed and friendly individuals who believe in performing at optimum level. My mission and goal is to meet the contractual goals thru top performance and building professional relationships with customers that lead to more opportunities.
Education
Associate of Science - Accounting
Riverside Community College
Moreno Valley, CA05.1998
Skills
- Customer Experience
- Delivering Time-Sensitive Specimens
- Attention to Detail
- Handheld Scanning Devices
- Time Management
- Excellent Driving Skills
- Inquiry Response
- Attention to Confidentiality
- Microsoft Works
- Route Planning
- Valid Driver's License
- Veterinary Medicine
- Tracking Specimens
- Customer Accounts Management
- Schedule Adherence
- Shipping Documentation
- Loading and Unloading Materials
- Processing Samples
- GPS Systems
- Customer Service
- Customer Needs Assessments
- Message Delivery
- Logistics and Transportation
- Business Processes and Procedures
- Critical Thinking
- Mileage and Service Logs
- Professional Relationships
- Customer Inquiries
- Heavy Lifting
- Accurate Documentation
- Recordkeeping Requirements
- Hazardous Materials
- Issue Escalation
- Order Assessments
- Analytical Approach
- Package Delivery and Pick-Up
- Smartphone Usage
- Scheduled Services
- Project Leadership
- Employee Performance Evaluations
- Reading Comprehension
- Best Practices
- Exceptional Team Communicator
- Mileage Tracking
- Hand Trucks
- Pallet Jacks
- Delivery Payment Collection
- Creative Solutions
- Strong Interpersonal Communication
- Corrective Actions
- Safe Driving Practices
- Workflow Schedules
- Money Orders
- SOP Compliance
- Branch Management
- Administrative Support
- Material Handling Equipment
- Transportation Sourcing
- Federal Regulations
- Compliance Requirements
- Problem Resolution
- Item Tracking
- Cost Efficiency
- Credit Card Payments
- Effective Planning
- Road Construction
- Shift Coverage
- Lead Reporting
- Defensive Strategies
- Quarterly Reviews
- Local Routes
- Order Accuracy
- Product Assortment
- Performance Goals
- Daily Logs
- Recording Violations
- Vehicle Operations
- International Shipments
- Service Quality
- Coordinating Efficient Routes
- Verbal and Written Communication
- Financial Records
- Specimen Transportation
- Fuel Replenishment
- Office Supplies and Inventory
- Communications Strategies
- Client Support
- Operational Efficiency
- Returns Pickup
- Clean Motor Vehicle Report
- Governmental Procedures
- Extensive Mechanical Knowledge
- Billing Statements
- Store Layouts
- Conveyor Systems
- Closing Procedures
- Dispatching
- Brand Loyalty
- Vehicle Inspection
- Cancer Knowledge
Affiliations
I've built a strong rapport with current customers in the veterinary, life insurance and urgent care affiliations. As a native and resident of Oahu and having a professional presence on the island builds lasting business relationships and a continuously growing network of professionals. The business culture in the Hawaiian islands are synonymous to the way of life which founded on building families in every community.
Timeline
Independent Courier
Courier Hub LLC
08.2018 - Current
Associate of Science - Accounting
Riverside Community College
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