Summary
Overview
Work History
Skills
Timeline
Generic
Luxanna  Oleary

Luxanna Oleary

Isanti,MN

Summary

More about me:

I have always been very hardworking and driven. In school I played 9 sports and worked helping my Father (mechanic) and Grandfather (construction) until I was old enough to get a job on my own. I have 6 siblings I helped my single mother raise and have always been very interested In caretaking. I moved in with my grandparents at 15 years old and have been helping to take care of them ever since, contributed to helping my grandmothers hospice team as well. I am very Christian and love to reach my hand out and help people however I can, I also did volunteering in white bear lake ambassadors program in 2020.

Overview

5
5
years of professional experience

Work History

Resident Assistant

Gracepoint Crossing
01.2024 - Current
  • Specialized in memory care, tending to dementia patients struggles and managing behaviors
  • Assisted residents with daily needs, providing guidance and support for community engagement.
  • Organized events to foster community involvement and enhance resident interactions.
  • Communicated effectively with diverse populations, ensuring a welcoming environment for all residents.
  • Collaborated with staff to address resident concerns and implement solutions promptly.
  • Maintained accurate records of resident activities and incidents to support administrative functions.
  • Facilitated conflict resolution among residents, promoting a harmonious living atmosphere.
  • Supported orientation sessions for new residents, enhancing their acclimation to the community environment.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.

Host

Wintergreens Golf and Grill
09.2021 - Current
  • Greeted and seated guests, ensuring positive first impressions and smooth dining experiences.
  • Managed reservations and waitlists efficiently to optimize seating capacity during peak hours.
  • Collaborated with servers and kitchen staff to coordinate timely service and guest needs.
  • Addressed customer inquiries and concerns promptly, enhancing overall satisfaction levels.
  • Maintained cleanliness and organization of entrance area, contributing to a welcoming atmosphere.
  • Trained new hosts on operational procedures and customer service best practices for consistency.
  • Monitored guest flow and adjusted seating arrangements proactively to minimize wait times during busy periods.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Teachers Aid

Next Best Thing to Mom Daycare
09.2022 - 01.2024
  • Mainly contributed in preschool ages, toddler and infant classrooms
  • Assisted teachers in preparing instructional materials and classroom activities.
  • Supported students with individualized learning plans to enhance academic performance.
  • Monitored student behavior and engagement during lessons to maintain a productive environment.
  • Collaborated with educators to implement effective strategies for diverse learning needs.
  • Engaged with parents and guardians to communicate student achievements and challenges regularly.
  • Facilitated small group instruction for targeted skill development, boosting overall academic performance.
  • Served as a mentor to new teacher aides by sharing best practices for supporting both teachers and students in achieving success.
  • Aided students with special needs, providing individualized support and helping them reach their full potential.

Crew Member

Mcdonalds
11.2020 - 09.2021
  • Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
  • Assisted in training new crew members, fostering teamwork and enhancing operational efficiency.
  • Processed customer orders accurately, utilizing point-of-sale systems to streamline transactions.
  • Adapted quickly to changing priorities and tasks, demonstrating flexibility in a dynamic work environment.
  • Implemented best practices for food preparation, contributing to consistent quality and presentation of dishes.
  • Worked front counter, drive-thru and other areas.

Bowling Attendant

JJ’s Bar and Bowl
02.2020 - 04.2020
  • Managed daily operations of bowling lanes, ensuring optimal functionality and guest satisfaction.
  • Assisted customers with equipment rentals and provided guidance on game rules and scoring systems.
  • Maintained cleanliness and organization of bowling area, enhancing overall guest experience.
  • Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
  • Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • CPR certified
  • Emergency response
  • Relationship building
  • Student leadership
  • Documentation and reporting
  • Resident support
  • Health and safety compliance
  • Emotional support
  • Patient management
  • Ambulation assistance
  • Resident engagement
  • Direct patient care
  • Patient assessments
  • Mediation
  • First aid
  • Crisis intervention
  • Record keeping
  • Data confidentiality
  • Stress management

Timeline

Resident Assistant

Gracepoint Crossing
01.2024 - Current

Teachers Aid

Next Best Thing to Mom Daycare
09.2022 - 01.2024

Host

Wintergreens Golf and Grill
09.2021 - Current

Crew Member

Mcdonalds
11.2020 - 09.2021

Bowling Attendant

JJ’s Bar and Bowl
02.2020 - 04.2020
Luxanna Oleary