Timothy Gaynor
Isanti,MN
Summary
Successful sales professional with 40 years of experience in the steel industry. I have managed two specialized companies in those 40 years, and I have made a name for myself in the steel plate and processing industry for hundreds of customers over the years. I am very customer-oriented. I have expert knowledge of print reading, many variations, to guide the customer down their path to a profitable product, as well as profiting my employer.
Overview
30
30
years of professional experience
Work History
General Manager
Anoco Metal Services
Princeton, Minnesota
06.2010 - 11.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed service and sales strategies to improve retention and revenue.
- Oversaw product development initiatives from concept through completion stages.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Mitigated business risks by working closely with staff members and assessing performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Managed inventory control processes to maintain optimal stock levels.
- Coordinated with suppliers to secure quality materials and services.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Delegated work to staff, setting priorities and goals.
- Facilitated conflict resolution among team members to foster a positive work environment.
- Tracked monthly sales to generate reports for business development planning.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
General Manager
Industrial Steel Inc
Minneapolis, Minnesota
05.1996 - 06.2010
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Managed inventory control processes to maintain optimal stock levels.
- Coordinated with suppliers to secure quality materials and services.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed service and sales strategies to improve retention and revenue.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Oversaw product development initiatives from concept through completion stages.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Mitigated business risks by working closely with staff members and assessing performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Bachelor of Science - Mechanical Engineering
Dunwoody
Minneapolis, MN05-1986
Skills
- Budget management
- Sales strategy
- Inventory control
- Risk mitigation
- Client relationship management
- Operational efficiency
Timeline
General Manager
Anoco Metal Services
06.2010 - 11.2025
General Manager
Industrial Steel Inc
05.1996 - 06.2010
Bachelor of Science - Mechanical Engineering
Dunwoody