Luz Azcona
Bound Brook
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
4
4
years of professional experience
Work History
Bartender
Chimney Rock Inn
Bound Brook
09.2024 - Current
- Mixed cocktails and beverages according to established recipes.
- Maintained cleanliness and organization of bar area during shifts.
- Assisted in inventory management and supply orders for bar supplies.
- Handled cash transactions and processed payments efficiently.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Server
Chimney Rock Inn
Bound Brook
12.2021 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Managed food orders and communicated effectively with kitchen staff.
- Assisted in training new servers on restaurant procedures and best practices.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Collaborated with team members to ensure smooth operation during peak hours.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
Bound Brook High School
Bound Brook, NJ06-2022
Skills
- Mixology techniques
- Inventory management
- Cash handling
- Customer service
- Food and drink pairing
- Conflict resolution
- Fluency in Spanish
- Strong multitasking
- Time management
- Team collaboration
- Point of sale
- Communication skills
- Handling difficult customers
Languages
Spanish
Native/ Bilingual
Timeline
Bartender
Chimney Rock Inn
09.2024 - Current
Server
Chimney Rock Inn
12.2021 - Current
High School Diploma -
Bound Brook High School
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