Luz Bolanos

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Setting up tastings on new products.
• Customer service collecting checks, following up with deliveries and making sure customer is up to date when they place their orders.

• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
• Sales- Assisted Sales Rep in presenting their clothes line as well traveled to assist in their trade shows.
• Entered orders in the system as well as taking order over the phone.

Gift wrap Dept/Customer Service/Ticket Master

My reponsiblities included the following

Gift wrapping

Gift certificates

Managing lines for ticket master before concert went on sale.

Collected all the money bags from the employee's and made sure all registers were all closed.

Gave change to the employee's for their registers.