Luz Carrero
Ontario,CA
Summary
Dynamic and bilingual professional with a proven track record in organization and time management. Excelled at J.P. Original Corporation by enhancing client satisfaction and streamlining data entry processes. Mentored new staff at WSS Warehouse Shoe Sale, demonstrating exceptional leadership and telephone skills. Achieved significant improvements in operational efficiency and customer service.
Overview
12
12
years of professional experience
Work History
Receptionist
J.P. Original Corporation
04.2016 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed document scanning and verification tasks.
- Organized and maintained records of invoices and credit memos for easy retrieval.
- Managed daily credit card charts using Excel.
Teaching Assistant
Montessori Preschool Montclair
04.2017 - 04.2018
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Head Cashier/Sales Associate
WSS Warehouse Shoe Sale
06.2012 - 01.2014
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
High School Diploma -
Montclair High School
4725 Benito St, Montclair, CA 9176305-2013
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Bilingual
Timeline
Teaching Assistant
Montessori Preschool Montclair
04.2017 - 04.2018
Receptionist
J.P. Original Corporation
04.2016 - 08.2024
Head Cashier/Sales Associate
WSS Warehouse Shoe Sale
06.2012 - 01.2014
High School Diploma -
Montclair High School
Similar Profiles
Lakshmi Naveena MukthinutalapatiLakshmi Naveena Mukthinutalapati
Sr. Agility Lead at J.P. Morgan & Co.Sr. Agility Lead at J.P. Morgan & Co.
SHANTEL MATEOSHANTEL MATEO
Business Analysis Spec. IV at J.P. MORGAN CHASEBusiness Analysis Spec. IV at J.P. MORGAN CHASE
Jennifer UzziJennifer Uzzi
Private Client Investment Associate at J.P. Morgan Chase Bank, N.A.Private Client Investment Associate at J.P. Morgan Chase Bank, N.A.