Luz J. Herrera
Las Vegas
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate Cashier
DICKS' Sporting Goods
01.2025 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
Barista / Cashier
Starbucks Coffee Co.
09.2018 - 08.2020
- Reduced wait times with quick, accurate cash handling and effective communication with team members.
- Controlled line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Retail Sales Associate Cashier
TJ Maxx
05.2017 - 01.2018
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School -
Rancho High School
01-2018
Skills
- Customer service
- Cash handling
- Bilingual
- Complex Problem-solving
- Teamwork
- Stocking and receiving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate Cashier
DICKS' Sporting Goods
01.2025 - Current
Barista / Cashier
Starbucks Coffee Co.
09.2018 - 08.2020
Retail Sales Associate Cashier
TJ Maxx
05.2017 - 01.2018
High School -
Rancho High School
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