Luz Mejia
Chicago,IL
Summary
Accomplished Medical Assistant with a proven track record at Weiss Memorial Hospital, adept in project management and bilingual communication. Spearheaded the Lung Cancer Program, significantly enhancing patient coordination and support. Excelled in team leadership and process implementation, demonstrating exceptional organizational skills and a commitment to patient care excellence.
Overview
20
20
years of professional experience
Work History
Oncology Clinical Navigator, Medical Assistant
Weiss Memorial Hospital
02.2011 - Current
- Oncology Clinical Navigator. Financial liaison/coordinator for treatment medications. Counsel patients and enroll into patient assistance programs. Secure treatment authorizations-requires daily tracking of chemotherapy/biotherapy/immunotherapy, communication with RN/MD/Rx to coordinate orders/treatment with available drug stock
- Address appeals for denied coverage
- Cancer survivorship coordinator
- Cancer committee member
- Coordinator of Lung Cancer Program - Facilitates throughout process. Registers lung CT results in required ACR data base. Coordinates follow up requirements. Communicates effectively with patient and referring MD throughout process. Works closely with Radiology supervisor to streamline efforts. Tobacco screening and referrals.
- Performs Unit Quality Audits, reports results. Voice Coach- responsible for tracking of unit staff participation and ensuring staff align with VOICE program ideals
- Organize annual fund raising event: Making Strides for Breast Cancer-serves as Team Lead and Liaison between Weiss and American Cancer Society. Assist with organization / implementation of annual Survivor's Day
- Coordinate home delivery of patient's nutritional supplements
- Responsible for orientation of new MA staff, provide new hire feedback to management team, serves as mentor to fellow staff
- MA duties include prepping patient for MD visit: Completes medication reconciliation, documentation in EMR. Assist MD with bone marrow procedure: processing of specimen and slides; documentation, shipping and timely follow up for results. Authorization/coordination of referrals for diagnostic testing, surgeries, specialty MDs- secures/coordinates sharing of EMR/diagnostic studies. Triage patient phone calls, call backs made to patient regarding test results, MD recommendations; functions as liaison between patient/pharmacy/staff in all efforts to coordinate care in seamless manner
- Attends weekly Tumor Board Review of Oncology cases
- Additional duties include floating to/working in Radiation Oncology, Women's Health Clinic and as a Phlebotomist in the Hospital Lab.
Lead Medical Assistant, Office-Clinical Coordinator
OB-Gyne & Infertility, Multi-Specialty Clinic
08.2006 - 01.2011
- Responsible for: Training of new employees and preparing for JCAHO; Schedule: staff daily assignments, patient appointments including diagnostic testing; supervised 3 hour glucose clinic; manage surgery schedule; Order and Manage both office and surgical supplies
- Triage patient phone calls; maintain medical record, verify insurance; Prescriptions called into pharmacy
- Prep patients for and assist with gynecological procedure and surgical procedures in OR; Recover patients post operatively
- Tracked OB patients for time-sensitive testing
- Administered injections and wound care post cesarean section childbirth; Performed Neonatal stress test.
- Performed phlebotomy, processed specimens, sterilized equipment
Medical Assistant
Mobile Doctors
03.2006 - 08.2006
- Traveled throughout city of Chicago and Suburbs with MD to assist with providing basic medical care and wound care.
Medical Assistant
Access Community Health
11.2004 - 11.2005
- Established initial contact with patient; monitored vital signs.
- Administered Immunizations
- Functioned as Phlebotomist.
Education
Occupational Studies
Westwood College - O'Hare Airport
Chicago, IL2004
GED -
City Colleges of Chicago-Harry S Truman College
Chicago, IL2003
Skills
- Team leadership
- Team liaison
- Self-motivated
- Strong verbal communication
- Project management
- Conflict resolution
- Process implementation
- Bilingual in Spanish and English Languages
- Risk management processes and analysis
- Client assessment and analysis
- Extremely organized
Timeline
Oncology Clinical Navigator, Medical Assistant
Weiss Memorial Hospital
02.2011 - Current
Lead Medical Assistant, Office-Clinical Coordinator
OB-Gyne & Infertility, Multi-Specialty Clinic
08.2006 - 01.2011
Medical Assistant
Mobile Doctors
03.2006 - 08.2006
Medical Assistant
Access Community Health
11.2004 - 11.2005
Occupational Studies
Westwood College - O'Hare Airport
GED -
City Colleges of Chicago-Harry S Truman College
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