Luz Mondragon
Santa Ana,CA
Summary
Methodical Optical Technician skilled at conducting tests, collecting patient histories and maintaining examination rooms. Knowledgeable about glasses and contact prescriptions as well as how to complete basic repairs and prepare orders. Focused on keeping smooth office flow and helping patients feel comfortable.
Overview
4
4
years of professional experience
Work History
Optical Technician
LensCrafters
Santa Ana , Ca
06.2022 - Current
- Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
- Collaborated with other healthcare professionals such as optometrists when necessary to ensure optimal patient outcomes.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
Shift Manager
Panera
Irvine
09.2020 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved conflicts between employees or customers in a professional manner.
Education
Some College (No Degree) - Psychology
Vanguard University of Southern California
Costa Mesa, CA08-2020
Skills
- Customer Service
- Work Order Preparation
- Insurance processing
- Diagnostic Imaging
- Medical terminology proficiency
Languages
Spanish
Professional
Timeline
Optical Technician
LensCrafters
06.2022 - Current
Shift Manager
Panera
09.2020 - Current
Some College (No Degree) - Psychology
Vanguard University of Southern California
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