Luz Ortiz
Dorchester,MA
Overview
17
17
years of professional experience
1
1
Certification
Work History
Psr/Prescription Renewal/Medical Assistant 2
ATRIUS HEALTH
Chestnut Hill, MA
12.2017 - Current
- Rooming patient, Take and record patient history and personal information
- Measure vital signs
- Help the physician with patient examinations
- Schedule patient appointments
- Prepare laboratory tests
- EKG
- GYN procedure
- Prescription Renewal Coordinator:
- Accept prescription renewal requests from a variety of sources
- Creates prescription renewal (refill) encounter within electronic medical record system and routes to prescriber or covering provider for approval through EPI
- Creating telephone encounters, Review prescription renewal information for accuracy under clinical direction
- Missing, illegible, and/or incorrect data is researched and corrected
- E-Prescribing Errors, Rx response, Prescription controls
- Rx renewals
- My health Patient service representative;
- Reviewing patients' health messages, and assisting with e-mail requests from patients, referrals, and prescription request
- Assisting with booking urgent care , office visit & post discharger visits
Patient Service Representative- Part time. Every other weekend
Boston Children's Hospital
Boston, MA
01.2015 - Current
- Providing the administrative support for the Department of General Medicine
- Engaging with patients and families with superior customer service in order to create the optimal patient experience
- Collecting and organizing medical records, information and supplies required for admissions or encounters
- Preparing requisitions and forms as requested
- Verifying, recording and processing patient demographics, insurance/payment and referral information for patient encounters
- Answering, screening and routing telephone calls
- Recording and forwarding messages
- Triaging calls for urgent information or services
- Responding to requests for routine information or assistance within scope of knowledge and authority
Medical Assistant/Practice Coordinator OB
OB/GYN & Maternal Fetal Medicine
Boston, MA
12.2012 - 09.2017
- Practice Coordinator
- Assist in check in & check out Patients
- Scanning Medical records
- Conduct staff meetings to keep employees informed
- Maintain office equipment, and supplies
- Coordinate office maintenance and repairs
- Manage and monitor office assignments
- MA Role:
- Assistance in Pregnancy Termination, IUD & Implant Birth control
- GYN Biopsy
- GYN procedures
- Assistance with Abnormal Pregnancy procedures : Amniocentesis, CVS
- Phlebotomy
Specialty Clinics-(Nuerology-Hand Specialty-Orthopedics-Endocrinology-Pain management)
Beth Israel Deaconess Hospital
Needham, MA
04.2012 - 04.2012
- Billing,Collecting and processing payments
- Scheduling appointments
- Taking and recording vital signs and medical histories and EKG's
- Organizing examination rooms
- Assisting during a medical procedure
- Prepare and administer medications as directed by a physician
- Disposing of contaminated supplies
- Inventories and orders medical supplies and materials
- Preparing patients for examination
- Removal of staples, sutures
- Casting
- Thyroid Biopsy
- Assisted physician with Epidural steroid injections
Administrative Assistant/ Medical Assistant
Mendes Medical Association
04.2011 - 12.2011
- Patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts
- Prepare treatment rooms for examination of patients
- Drape patients with covering and positions instruments and equipment
- Hand instruments and materials to doctor as directed
- Clean and sterilize instruments
- Operate x ray, electrocardiograph (EKG), and other equipment to administer routine diagnostic test or call medical facility or department to schedule patients for tests
- Schedule appointments, receive money for bills, keep x ray and other medical records, perform secretarial tasks, and complete insurance forms
- Key data into computer to maintain office and patient records
- Keep billing records, enter financial transactions into bookkeeping ledgers, and compute and mail monthly statements to patients
Administrative Support
Beth Israel Deaconess Hospital
Boston, MA
03.2011 - 04.2011
- General, entry level administrative support to managers, staff, providers and/or PIs under general supervision
- Provide routine administrative support such as: typing memos and letters, answering and transferring telephone calls, and taking and distributing messages
- Coordinate calendar and schedules including: scheduling appointments
- Assist with training and orienting staff as needed
- Provide cross coverage as needed
- Assist with special projects as directed
- Follow HIPAA guidelines for the management of patient privacy and confidentiality
- Other duties, as assigned
Teller
Eastern Bank
01.2008 - 05.2010
- Frontline teller job providing banking transactions for bank customers
- Cash checks, process account deposits and withdrawals, accept loan payments
- Balance teller drawer for cash receipts and other transactions
- Identify sales opportunities, referring bank customers for additional bank services as appropriate
- Regular teller refresher training on customer privacy, AML, bank regulations and policies
- Graduate of bank's comprehensive Entry-level Teller Training Program
Education
G.E.D - Medical Asst.
U.S Career Institute
01.2010
Skills
- Family Planning
- Experience Administering Injections
- Vital Signs
- Phlebotomy
- Medical Scheduling
- Patient Care
- Triage
- Hospital Experience
- HIPAA
- Medical Records
- Laboratory Experience
- Epic
- Medical Office Experience
- Anatomy knowledge
Certification
Certified Medical Assistant
Timeline
Psr/Prescription Renewal/Medical Assistant 2
ATRIUS HEALTH
12.2017 - Current
Patient Service Representative- Part time. Every other weekend
Boston Children's Hospital
01.2015 - Current
Medical Assistant/Practice Coordinator OB
OB/GYN & Maternal Fetal Medicine
12.2012 - 09.2017
Specialty Clinics-(Nuerology-Hand Specialty-Orthopedics-Endocrinology-Pain management)
Beth Israel Deaconess Hospital
04.2012 - 04.2012
Administrative Assistant/ Medical Assistant
Mendes Medical Association
04.2011 - 12.2011
Administrative Support
Beth Israel Deaconess Hospital
03.2011 - 04.2011
Teller
Eastern Bank
01.2008 - 05.2010
Certified Medical Assistant
G.E.D - Medical Asst.
U.S Career Institute
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