Luz Rodriguez Brown
Versailles,KY
Summary
Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cosmetologist
Galaxy Salon
10.2009 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair, makeup and nails for customers for special events and occasions.
- Sanitized and organized station and tools by Action and Action.
- Used scissors, trimmers, clippers, razors and brushes on over Number customers with Number% customer satisfaction rate.
Education
Kaufman Beauty College
Lexington, KY07.2003
Accounting Clerk Certificate - Accounting
Central Kentucky Technical College
Lexington, KY06.2002
Skills
- Bald Fades
- Hair Conditioning and Styling
- Body Hair Removal
- Nail Treatments
- Makeup Application
- Beauty Tool Sanitization
- Sales Expertise
- Product Knowledge
- Hair Extensions
- Customer Preferences
- Sales and Marketing
Certification
- Certified accountant, universal fasteners - five years
- Area of certification cosmetology fifteen years.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cosmetologist
Galaxy Salon
10.2009 - Current
Kaufman Beauty College
Accounting Clerk Certificate - Accounting
Central Kentucky Technical College
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