Luz Saenz
Fogo De Chao
Vienna,VA
2
years of professional experience
Dedicated professional with experience in restaurant operations, specializing in customer service, seating management, and food safety standards. Proven ability to train staff and enhance the dining experience.
Work History
Hostess Trainer
6 Months- Trained new host staff on customer service standards and restaurant protocols.
- Coordinated daily operations to ensure smooth guest flow and seating efficiency.
- Welcomed and seated guests promptly, ensuring a positive first impression.
- Assisted in maintaining cleanliness and organization of dining area and entrance.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
Food Runner
1 Month- Delivered food and beverage orders efficiently to ensure timely service.
- Collaborated with kitchen staff to coordinate order accuracy and presentation.
- Communicated effectively with servers to address customer needs and special requests.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Sales Associate
4 Months- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Assisted customers in selecting party supplies, enhancing overall shopping experience.
- Collaborated with team members to set up and display merchandise attractively.
- Maintained accurate inventory levels through regular stock checks and organization.
Cashier
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash management, including balancing registers at end of shifts.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Assisted in maintaining cleanliness and organization of the front counter area.
Education
Bachelor of Science - Health Sciences
High School Diploma
Skills
Restaurant operations
Seating management
Food safety standards
Customer service
Effective multitasking
Exceptional communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Runner
Fish Taco
05.2026 - 06.2026Read More
Hostess Trainer
Fogo De Chao
01.2026 - CurrentRead More
Sales Associate
Party Mania
02.2025 - 06.2025Read More
Cashier
Teriyaki Way
04.2024 - 06.2024Read More
Northern Virginia Community College
Bachelor of Science from Health Sciences
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Marshall Highschool
High School Diploma
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