Serenity Cleaves
Louisville,KY
Summary
Seasoned Hostess Trainer known for high productivity and efficient task completion. Specialize in staff training, customer service excellence, and conflict resolution. Excel in communication, leadership, and adaptability, ensuring smooth operations in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess Trainer
Marks Feed Store
Louisville, KY
09.2022 - 08.2024
- Ensured all trainees had a thorough understanding of their roles prior to beginning work shifts.
- Monitored employee interactions with customers to ensure quality standards were met.
- Resolved conflicts between staff members regarding job duties or responsibilities.
- Provided support during peak periods by working directly alongside hostesses at busy times.
- Simultaneously assisted with table bussing frequently.
Education
High School Diploma -
Fern Creek Highschools
Louisville, KY05-2024
Skills
- Restaurant Operations
- Menu knowledge
- Guest Relations
- Strong leadership
- Worker Training
- Customer Service
- Time management abilities
- Relationship Building
Affiliations
- Musician
- Basketball player
Certification
- Passed E.O.P and A.S.K. exam.
References
References available upon request.
Timeline
Hostess Trainer
Marks Feed Store
09.2022 - 08.2024
High School Diploma -
Fern Creek Highschools
Similar Profiles
Logan TroxelLogan Troxel
Helper at The Feed StoreHelper at The Feed Store
Rafael PalaciosRafael Palacios
Delivery Driver at The Feed StoreDelivery Driver at The Feed Store
Bryce BashamBryce Basham
Office Administrative Assistant at Cook Feed StoreOffice Administrative Assistant at Cook Feed Store
Christina MillerChristina Miller
Medical Transportation Driver at H.I.SMedical Transportation Driver at H.I.S
Aubrey BoissiereAubrey Boissiere
Customer Service at Hessler HeightsCustomer Service at Hessler Heights