Reagan Parlier
Troutman,NC
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
3
3
years of professional experience
Work History
Hostess Trainer
Showmars
Mooresville, NC
03.2023 - Current
- Assisted in the onboarding of new hires, providing guidance on job duties and expectations.
- Investigated customer complaints regarding poor service from hostesses.
- Explained goals and expectations required of trainees.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Provided support during peak periods by working directly alongside hostesses at busy times.
- Scheduled regular meetings with management teams to discuss issues related to hostesses' performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Associate
Michaels Arts and Crafts
Mooresville, North Carolina
11.2021 - 11.2023
- Cleaned shelves, counters and tables to maintain organized store.
- Organized stockroom shelves according to size, color or style.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended, selected and located merchandise based on customer desires.
- Answered customer inquiries regarding product features, pricing, and availability.
- Conducted inventories on a regular basis to track stock levels.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Science - Radiology
Catawba Valley Community College
Hickory, NC05-2027
High School Diploma -
South Iredell High School
Statesville, NC12-2023
Skills
- Table assignment
- Strong leadership
- Restaurant operations
- Employee scheduling
- Meeting scheduling
- Listening skills
- Scheduling
- Complex Problem-solving
- Multi-line telephone systems
- Multitasking and organization
- Team collaboration
- Customer service
- Problem-solving skills
- Document management
- Performance improvement
Timeline
Hostess Trainer
Showmars
03.2023 - Current
Sales Associate
Michaels Arts and Crafts
11.2021 - 11.2023
Associate of Science - Radiology
Catawba Valley Community College
High School Diploma -
South Iredell High School