Luz Salmeron
Indianapolis ,Indiana
Summary
Proven team player with a knack for multitasking, I excel in fast-paced environments, as demonstrated at Sweet & Savor Catering where my attention to detail and strong communication skills enhanced guest satisfaction. Skilled in cleaning and sanitizing, I consistently contribute to achieving top cleanliness ratings, showcasing my ability to meet and exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Catering Server
Sweet & Savor Catering
2024.07 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
Indianapolis Zoo
Centerplate
2022.04 - 2023.12
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Housekeeping Cleaner
P & P CLEANING SERVICES LLC
2021.08 - 2022.08
- Developed strong working relationships with colleagues across various departments including, maintenance teams, and management.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
Education
High School Diploma -
Arsenal Technical High School
1500 E Michigan St, Indianapolis, IN 46202Skills
- Strong communication skills
- Cleaning and sanitizing
- Flexible schedule
- Supply restocking
- Teamwork and collaboration
- Attention to detail
Languages
English & Spanish
Native or Bilingual
Timeline
Catering Server
Sweet & Savor Catering
2024.07 - Current
Indianapolis Zoo
Centerplate
2022.04 - 2023.12
Housekeeping Cleaner
P & P CLEANING SERVICES LLC
2021.08 - 2022.08
High School Diploma -
Arsenal Technical High School