Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luz Vergara

West Palm Beach,FL

Summary

Detail-oriented and adaptable, with a strong commitment to continuous learning, a positive attitude, and a genuine willingness to assist others. Enhanced team productivity through effective mentoring and conflict resolution, while implementing safety protocols. Committed to customer service excellence, ensuring timely responses and solutions that improved satisfaction.

Overview

4
4
years of professional experience

Work History

Supervisor

PPM
04.2024 - 03.2025
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Supervisor

Sims Metal Management
10.2020 - 02.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Fe Y Alegria San Juan De Luz
Medellin Colombia

Home Health Aide (HHA) -

QM Career Institute
West Palm Beach, FL

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Staff development
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Supervisor

PPM
04.2024 - 03.2025

Supervisor

Sims Metal Management
10.2020 - 02.2024

Fe Y Alegria San Juan De Luz

Home Health Aide (HHA) -

QM Career Institute

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