Luzclarita Cisneros
Long Beach,CA
Summary
Seeking a full-time position to secure a career opportunity that will allow to use my excellent communication skills and logical problem solving to constantly improve productivity. Personable and energetic committed to delivering excellence in all facets of customer service and administrative support.
Overview
4
4
years of professional experience
Work History
Server
El Baja Bar & Grill
01.2022 - 09.2022
- Greeting customers to their table
- Ensuring customers food order is made correctly and delivering it to their table
- Staying attentive to customer needs while checking up on my other tables
- Making sure sections are always clean for next customers seated
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
PINK VICTORIA SECRET
09.2019 - 03.2020
- Ensure to satisfy customers needs during each interaction
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
MARSHALLS
01.2019 - 08.2019
- In charge of bringing out merchandise for department
- Maintaining cleanliness of store
- Provide great customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Business Associate Degree -
Cerritos Community College
Norwalk, CAHigh School Diploma -
Vista High School
Lynwood, CA06.2018
Skills
- Great team player
- Bilingual
- Organized
- Open to new projects
- Proper time management
- Works well under pressure
Timeline
Server
El Baja Bar & Grill
01.2022 - 09.2022
Sales Associate
PINK VICTORIA SECRET
09.2019 - 03.2020
Sales Associate
MARSHALLS
01.2019 - 08.2019
Business Associate Degree -
Cerritos Community College
High School Diploma -
Vista High School
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