Luz Esther Sanchez

Costumer services

• Helped customers complete purchases, locate items, and join reward programs.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Provided clerical support to company employees by copying, faxing, and filing documents.

• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.