Luz Maria Soria
Goldsboro,NC
Overview
3
3
years of professional experience
Work History
Claims Representative Associate
Sentry Insurance
12.2014 - 10.2015
- Worked productively in fast-moving work environment to process large volumes of claims.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Hostess
Hibachi Buffet & Grill
02.2013 - 10.2013
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Took initial drink orders and relayed information to wait or bar staff.
Education
High School Diploma -
Round Lake High School
Round Lake, IL06.2013
Skills
- Customer service
- Multitasking
- Excellent communication
- Active listening
- Verbal and written communication
- Computer proficiency
- Bilingual
Timeline
Claims Representative Associate
Sentry Insurance
12.2014 - 10.2015
Hostess
Hibachi Buffet & Grill
02.2013 - 10.2013
High School Diploma -
Round Lake High School
Similar Profiles
Kelly CARPENTERKelly CARPENTER
Business Analyst/Product Owner at Sentry InsuranceBusiness Analyst/Product Owner at Sentry Insurance
Adelita SanchezAdelita Sanchez
Claims Representative Entry-Level at Sentry InsuranceClaims Representative Entry-Level at Sentry Insurance
Kevin GarrettKevin Garrett
Security Operations Center Tier 1 Analyst at Sentry InsuranceSecurity Operations Center Tier 1 Analyst at Sentry Insurance
Enyah EthridgeEnyah Ethridge
Social Worker at Lenoir County Department of Social ServicesSocial Worker at Lenoir County Department of Social Services
Megan RoseMegan Rose
Salesperson at BelkSalesperson at Belk