Luz Stephaniee Arrieta
Wesley Chapel,FL
Summary
Dynamic and dedicated professional with a background in cosmetology and phlebotomy, known for exceptional social skills and a commitment to sanitation practices. Proven ability to enhance customer satisfaction at 24/7Labs through compassionate care and effective communication, ensuring a positive experience and fostering client loyalty.
Overview
4
4
years of professional experience
Work History
Cosmetologist
Self Emploee
02.2025 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Phlebotomist
24/7Labs
01.2025 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Visual Comercial
Zara USA
02.2023 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Waitress
Restaurante La Hacienda
08.2021 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
IV THERAPY 30 HOURS - SALUD
MPSA
Tampa, FL07-2025
THE FACIAL SPECIALIST - SALUD
FLORIDA MASSAGE AND BEAUTY INSTITUTE
Tampa, FL06-2025
PHLEBOTOMY - SALUD
MPSA
Tampa, FL12-2024
CONTADURIA PUBLICA - CONTABILIDAD
CEIPA
COLOMBIA06-2017
ADMINISTRACION FINANCIERA - CONTABILIDAD
TECNOLOGICO DE ANTIOQUIA
COLOMBIA06-2010
High School Diploma -
CONCEJO MUNICIPAL ITAGUI
COLOMBIA11-2004
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Sanitation practices
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Cosmetologist
Self Emploee
02.2025 - Current
Phlebotomist
24/7Labs
01.2025 - Current
Visual Comercial
Zara USA
02.2023 - 01.2025
Waitress
Restaurante La Hacienda
08.2021 - 11.2022
IV THERAPY 30 HOURS - SALUD
MPSA
THE FACIAL SPECIALIST - SALUD
FLORIDA MASSAGE AND BEAUTY INSTITUTE
PHLEBOTOMY - SALUD
MPSA
CONTADURIA PUBLICA - CONTABILIDAD
CEIPA
ADMINISTRACION FINANCIERA - CONTABILIDAD
TECNOLOGICO DE ANTIOQUIA
High School Diploma -
CONCEJO MUNICIPAL ITAGUI
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